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Safety Resources

Physician |NP |PA |Other medical staff |Nurse |Any employee or staff |Student |Post-Graduate Trainees |Teaching Faculty |Volunteers |

Upstate Wellness Resource Line

Confidential line answered 24/7 by triage nurse who will refer you to the most appropriate resource.

Visit https://www.upstate.edu/wellness/intra/

Dialing 2-1-1

Connects you with a live operator who can assist with locating services (food, housing or financial assistance) based on county of residence or visit 211.org or text your zip code to 898-211


National Domestic Violence Hotline

Trained expert advocates; Available 24/7; Provides confidential support to anyone experiencing domestic violence or seeking resources and information

Call 800-799-SAFE (7233) https://www.thehotline.org/

National Sexual Assault Hotline

Connect with a trained staff member from a local sexual assault service provider; offers access to a range of free services. 24/7 **RAINN mobile app offers survivors and loved ones access to tools and information

Call 800-656-HOPE (4673)

American Consumer Credit Counseling

Not-for-profit organization that provides confidential consumers, including debt management plans, budget counseling, bankruptcy counseling, housing counseling, community education programs, and financial resources.

Call (800) 769-3571 http://www.consumercredit.com/

Consumer Credit Counseling Services

A nonprofit organizations that helps consumers find a workable solution to financial problems. Each CCCS agency offers a common set of services, including financial education, budgeting assistance, and debt management plans.

Call 800-431-8157 https://credit.org/cccs/

Catholic Charities

Provides service to people in need – no matter their religion or nationality –advocates for justice in society. They help finding housing, paying rent, recovering from a natural disaster or other event, or keeping food on the table for families

Diocese of Syracuse: 315-470-1415 https://www.catholiccharitiesusa.org/";

Resident and Fellow Counseling Services (RFCS)

Partnership with Psychological Healthcare that provides expedited and extended hours treatment to Upstate residents and fellows; Insurance only; Accepts Empire Plan and some others • Copays required • Confidential • Does not use EPIC EMR • Not affiliated with Upstate

Call or text 680-876-4517

Physician Support Line

Volunteer psychiatrists helping physicians and medical students. Free, confidential, anonymous; No appointment necessary; Call for any reason; not just crisis. Open 7 days a week 8 am to 1 am ET

Call 888-409-0141 https://www.physiciansupportline.com/

Healthy Nurse Health Nation

Free program that promotes wellbeing of nurses.


Occupational Health Clinical Center

Help you identify work-related illness or injury,the hazards in your workplace and offer assistance in modifying your worksite and/or work habits to prevent further health problems.

315-432-8899 https://ohccupstate.org/

EAP: Employee Assistance Program

EAP is a voluntary, work-based program that offers free and confidential assessments, short-term counseling, referrals and follow up services to employees who have personal and/or work - related problems.

315-492-5296 [email protected] https://www.upstate.edu/eap/

Staff Wellness Support Social Worker

Brief support for staff who have experienced critical care trauma; can provide resource information and connection

315-464-6001 [email protected]

Spiritual Care

Chaplains, services, educational programs, Reiki (For staff or patients)

315-464-4687 https://www.upstate.edu/spiritualcare

SUNY Upstate Office of Institutional Equity

Consulting on and investigating allegations of protected class discrimination and harassment, including sexual harassment.

315-464-9590, or via online reporting [email protected] https://cm.maxient.com/reportingform.php?SUNYUpstate&layout_id=0.

Upstate Emergency Fund

Available to provide emergency financial assistance to Upstate staff and students who suffer sudden, non-recurring, unplanned economic hardship due to an emergency.

Contact Renae Rokicki at [email protected] or 315-464-9443; [email protected] https://www.upstate.edu/emergencyfund/

Pathway to Wellness

Wellness, health and self-care; Offers weekly and monthly activities and events that promote wellness; Smoking cessation support (including supplies); Open to all with an Upstate ID

[email protected]

Pet-A-Pooch (Animal Support)

Request a staff event visit or become a pet therapy volunteer

315-492-5548 [email protected] https://www.upstate.edu/wellness/#sts=Pet%20A%20Pooch%20(Animal%20Support) ,

Virgin Pulse Wellness Program

Jealthy behavior and wellness resources for RF (Research Foundation) employees only

[email protected]