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Professional Resources

NP |PA |Other medical staff |Nurse |Any employee or staff |Student |Post-Graduate Trainees |Teaching Faculty |Volunteers |

Alternative Dispute Resolution (ADR) in the Courts

Refers to the different ways people can resolve disputes without a trial.

Call 800-268-7869


Professional Assistance Program

A confidential program to help licensed professionals who are suffering from the effects of a chemical. Confidential

Call 518-474-3817, ext. 480




Clinician Peer Support Program of Central NY is a confidential, trained peer support from another institution in the region; No cost

call 607-547-3244


MSSNY Peer Support (P2)

Medical Society of the State of NY provides limited, confidential peer support from a trained peer supporter in NY (Support, empathy and perspective); No cost

844-P2P-PEER (844-727-7337)


NURSES Statewide Peer Assistance for Nurses (SPAN)

For individual nurses and NPs who are affected by an alcohol or drug related problem or related mental health problem. Staffed by RNs who understand the healthcare workplace and the psychological, professional and legal problems that nurses affected by addiction face

Call 800-45-SPAN-1 (457-7261



Peer RX Med

Buddy peer support system for physicians; your buddy is someone you know


Resident and Fellow Counseling Services (RFCS)

Partnership with Psychological Healthcare that provides expedited and extended hours treatment to Upstate residents and fellows; Insurance only; Accepts Empire Plan and some others • Copays required • Confidential • Does not use EPIC EMR • Not affiliated with Upstate

Call or text 315-491-3676

Physician Support Line

Volunteer psychiatrists helping physicians and medical students. Free, confidential, anonymous; No appointment necessary; Call for any reason; not just crisis. Open 7 days a week 8 am to 1 am ET


American Nurses Association

Site with free tools and apps to support mental health and resilience of all nurses.


Occupational Health Clinical Center

Help you identify work-related illness or injury,the hazards in your workplace and offer assistance in modifying your worksite and/or work habits to prevent further health problems;

Call 315-432-8899


Schwartz Rounds

A safe group discussion of a topic related to the emotional response of health care workers to challenging patients and situations. Several times per year, request invitation from Brigid Dunn, Spiritual Care, Schwartz Rounds coordinator


Mayo Wellbeing Index

Self-assessment tool with resources directed at major sources of stress. Invitation code: Upstate


Nurse Residency Program

Transitions newly hired registered nurses into clinical practice during their first year.

Denise Letourneau 315-464-6417

New Faculty Peer Mentoring Program

Supports the work of new tenure track colleagues in their first two years across the State University of New York. This Peer Mentoring Community offers new faculty an opportunity to talk about vital issues as teachers, scholars and advisors.



Chief Wellness Officer Upstate



Assistant Dean for Wellness