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SERVICES

Upstate Wellness Resource Line

Confidential line answered 24/7 by triage nurse who will refer you to the most appropriate resource.

Visit https://www.upstate.edu/wellness/intra/


988 Suicide & Crisis Lifeline

Trained counselors will listen, understand how their problems are affecting them, provide support, and connect them to resources if necessary

Call, text or chat 988 https://988lifeline.org


American Foundation for Suicide Prevention

24/7 Confidential • Staffed by Lifeline Counselors • Once Connected to hotline may choose to communicate via chat which may be more comfortable for some- must complete a pre-Chat survey to engage in chat function

800-273-8255 or text TALK to 741741 https://afsp.org/


NAMI (National Alliance on Mental Illness) Help and Crisis Line

Access to volunteer Crisis Counselor Call Help line: 800-950-NAMI (6264) Available M-F, 10am – 6pm EST

Text GOT5 to 741741 https://www.crisistextline.org


CONTACT Hotline

Contact Community Services is a multifaceted organization that supports social, emotional, behavioral, and mental health of children, youth and adults • 24/7 telephone counseling • any kind of distress or need, or just to talk • suicide prevention and crisis hotline. • Crisis and suicide prevention • School Support Services • Youth development programs • Behavioral intervention programs • Social and emotional learning programs • School based mental health and substance abuse counseling • School -wide substance abuse awareness

Call Onondaga County 315-251-0600 or Cayuga County 877-400-8740


HelpGuide International

A trusted guide to mental, emotional, and social health.

https://www.helpguide.org


New York State Multiple System Navigator

Access helpful health, education, human service and disability information on one user-friendly website.

https://www.msnavigator.org/


Dialing 2-1-1

Connects you with a live operator who can assist with locating services (food, housing or financial assistance) based on county of residence or visit 211.org or text your zip code to 898-211

https://www.211.org/


Office of Children and Family Services (OCFS)

Information on finding and paying for child care, adoption and child abuse prevention

https://ocfs.ny.gov


NYS Office For the Aging

Offers home and community-based programs that provides older adults with access to a well-planned, coordinated package of in-home and other supportive services designed to support and supplement informal care.

844-697-6321 https://aging.ny.gov/


NY State Covid-19 Emotional Support Helpline

On line Wellness group available Will also assist caregivers in figuring out how to help your children to cope with COVID -19

Call 844-863-9314; 8AM-10PM, 7 days a week


SAMHSA Disaster Distress Helpline

National hotline dedicated to providing immediate crisis counseling for people who are experiencing emotional distress related to any natural or human - caused disaster. The Disaster Distress Helpline also answers calls and texts related to infectious disease outbreaks such as the Coronavirus pandemic, incidents of community unrest, and other traumatic events. This confidential crisis support service is available to all residents in the United States. Stress, anxiety, and other depression -like symptoms are common reactions after a disaster.

Call or text 800-985-5990 https://www.samhsa.gov/find-help/disaster-distress-helpline


National Domestic Violence Hotline

Trained expert advocates; Available 24/7; Provides confidential support to anyone experiencing domestic violence or seeking resources and information

Call 800-799-SAFE (7233) https://www.thehotline.org/


National Sexual Assault Hotline

Connect with a trained staff member from a local sexual assault service provider; offers access to a range of free services. 24/7 **RAINN mobile app offers survivors and loved ones access to tools and information

Call 800-656-HOPE (4673)


HOPEline Services

Problem gambling, drug and alcohol abuse; Available 24/7; Multilingual (English, Spanish, Bengali, Traditional Chinese, Haitian-Creole, Korean and Russian

Call 877-8HOPENY (846-7369) or text HOPENY https://oasas.ny.gov/hopeline


Alcoholics Anonymous

Fellowship of people who come together to solve their drinking problem with the goal to achieve sobriety.

Free resources at https://www.aa.org/ New York AA meeting page: https://alcoholicsanonymous.com/aa-meetings/new-york/"";;


Smokers' Quitline NYS Department of Health (DOH)

Tips and resources to help you quit smoking and vaping; including free patches, coaching, and support; Addiction Quiz; Savings Calculator; referral to local programs; brochures, cards, posters, handouts, and more.

866- NY-QUITS https://www.nysmokefree.com/


Hospice of CNY Grief Center

Expert resource at the end-of-life; provides comprehensive comfort care to patients and families through unique interdisciplinary services, bereavement counseling, education, and collaboration.

Call 315-634-1100 https://www.hospicecny.org/contact-grief-center


Hope for Bereaved

Helps grieving children, teens and adults by providing support groups, workshops and at no charge

315-475-HOPE (4673) https://hopeforbereaved.com/


Bereavement Support for Adults and Children

Seminars and support groups are led by people who understand what individuals are going through and want to help. Access to valuable resources to help in recovery from personal loss and rebuilding personal life.

Call 800-395-5755 http://www.griefshare.org/


Alliance of Hope

Online healing support and services for people who are coping with devastating loss to suicide; Online resources and access to support groups.

https://allianceofhope.org/


American Consumer Credit Counseling

Not-for-profit organization that provides confidential consumers, including debt management plans, budget counseling, bankruptcy counseling, housing counseling, community education programs, and financial resources.

Call (800) 769-3571 http://www.consumercredit.com/


Consumer Credit Counseling Services

A nonprofit organizations that helps consumers find a workable solution to financial problems. Each CCCS agency offers a common set of services, including financial education, budgeting assistance, and debt management plans.

Call 800-431-8157 https://credit.org/cccs/


Catholic Charities

Provides service to people in need – no matter their religion or nationality –advocates for justice in society. They help finding housing, paying rent, recovering from a natural disaster or other event, or keeping food on the table for families

Diocese of Syracuse: 315-470-1415 https://www.catholiccharitiesusa.org/";


US Department of Agriculture (USDA) My Plate

Take the My Plate Quiz and utilize the tools, resources and recipes offered for healthy eating.

https://www.myplate.gov/


National Center for PTSD

The world's leading research and educational center of excellence on PTSD and traumatic stress. Understand PTSD, and learn about treatment options for you and your family. OFFERS FREE MOBILE APPS

Call 802-296-6300 https://www.ptsd.va.gov


Cancer Support Group - American Cancer Society

Free programs and services to help people with cancer and their loved ones understand cancer, manage their lives through treatment and recovery, and find the emotional support they need.

Call 800-227-2345 http://www.cancer.org/treatment/supportprogramsservices/index


Planned Parenthood

Provides reproductive care, contraceptive access and prescription services, STD testing, treatment and vaccines and certain cancer screenings

Call 800-230-PLAN; Mobile App - PPDirect https://www.plannedparenthood.org/


Center for Disease Control and Prevention

Autism Resources for Families

Call 800-232-4636 http://www.cdc.gov/ncbddd/autism/links.html


Alternative Dispute Resolution (ADR) in the Courts

refers to the different ways people can resolve disputes without a trial.

Call 800-268-7869 http://ww2.nycourts.gov/ip/adr/index.shtml


Professional Assistance Program

A confidential program to help licensed professionals who are suffering from the effects of a chemical; Confidential;

Call 518-474-3817, ext. 480 pap@mail.nysed.gov http://www.op.nysed.gov/prof/pap.htm


CPSP-CNY

Clinician Peer Support Program of Central NY is a confidential, trained peer support from another institution in the region; No cost

607-547-3244 clinicianpeertopeer@bassett.org http://www.bassett.org/sites/default/files/2021-01/Clinician_Peer_Support_Program_of_Central_NY_CPSP-CNY.pdf


A Healthier Upstate

Articles and tips for general health and wellness

https://www.ahealthierupstate.org/


Occupational Health Clinical Center

Help you identify work-related illness or injury,the hazards in your workplace and offer assistance in modifying your worksite and/or work habits to prevent further health problems.

315-432-8899 https://ohccupstate.org/


EAP: Employee Assistance Program

EAP is a voluntary, work-based program that offers free and confidential assessments, short-term counseling, referrals and follow up services to employees who have personal and/or work - related problems.

315-492-5296 cristina@upstate.edu https://www.upstate.edu/eap/


Staff Wellness Support Social Worker

Brief support for staff who have experienced critical care trauma; can provide resource information and connection

315-464-6001 angelonl@upstate.edu


Spiritual Care

Chaplains, services, educational programs, Reiki (For staff or patients)

315-464-4687 https://www.upstate.edu/spiritualcare


Connect Care Clinic

Quickly scheduled appointments for Upstate employees and staff with non-emergent health issues and no primary care physician (or theirs is not readily accessible); persistent COVID symptoms (Exceeding 7 days out of work)

Located at UUH 4W Call MD Direct 315-464-4842 Option 2 to schedule


Upstate Addiction and Pain Medicine

Holistic evaluation and treatment for addiction and pain; Drug Use Targeted Psychotherapy (DUST); Buprenorphine Maintenance; Accepts insurance; Same day appointments possible

Call 315-464-3130


SUNY Upstate Office of Institutional Equity

Consulting on and investigating allegations of protected class discrimination and harassment, including sexual harassment.

315-464-9590, or via online reporting equity@upstate.edu https://cm.maxient.com/reportingform.php?SUNYUpstate&layout_id=0.


Upstate Emergency Fund

Available to provide emergency financial assistance to Upstate staff and students who suffer sudden, non-recurring, unplanned economic hardship due to an emergency.

Contact Renae Rokicki at rokickir@upstate.edu or 315-464-9443; emergencyfund@upstate.edu https://www.upstate.edu/emergencyfund/


Schwartz Rounds

A safe group discussion of a topic related to the emotional response of health care workers to challenging patients and situations. Several times per year, request invitation from Brigid Dunn, Spiritual Care, Schwartz Rounds coordinator

Email DunnBrig@upstate.edu


Pathway to Wellness

Wellness, health and self-care; Offers weekly and monthly activities and events that promote wellness; Smoking cessation support (including supplies); Open to all with an Upstate ID

PodolakC@upstate.edu


Pet-A-Pooch (Animal Support)

Request a staff event visit or become a pet therapy volunteer

315-492-5548 casvperv@upstate.edu https://www.upstate.edu/wellness/#sts=Pet%20A%20Pooch%20(Animal%20Support) ,


Campus Activities Building

Offers membership for athletics, recreation and entertainment;

315-464-5618 https://www.upstate.edu/campus-activities


Mayo Wellbeing Index

Self-assessment tool with resources directed at major sources of stress. https://app.mywellbeingindex.org/login. Invitation code: Upstate

https://app.mywellbeingindex.org/login


Chief Wellness Officer Upstate

Email kohmanl@upstate.edu or call 315-447-5679


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