Resources
Resources for Employees and Students
SAFETY
Dialing 2-1-1
Connects you with a live operator who can assist with locating services (food, housing or financial assistance) based on county of residence or visit 211.org or text your zip code to 898-211
National Domestic Violence Hotline
Trained expert advocates; Available 24/7; Provides confidential support to anyone experiencing domestic violence or seeking resources and information
Call 800-799-SAFE (7233)
National Sexual Assault Hotline
Connect with a trained staff member from a local sexual assault service provider; offers access to a range of free services; 24/7; **RAINN mobile app offers survivors and loved ones access to tools and information
Call 800-656-HOPE (4673)
American Consumer Credit Counseling
American Consumer Credit Counseling: Not-for-profit organization that provides confidential consumers, including debt management plans, budget counseling, bankruptcy counseling, housing counseling, community education programs, and financial resources.
Call (800) 769-3571
Consumer Credit Counseling Services
A nonprofit organizations that helps consumers find a workable solution to financial problems. Each CCCS agency offers a common set of services, including financial education, budgeting assistance, and debt management plans.
Call 800-431-8157
Catholic Charities
Provides service to people in need – no matter their religion or nationality –advocates for justice in society. They help finding housing, paying rent, recovering from a natural disaster or other event, or keeping food on the table for families
315-470-1415
Occupational Health Clinical Center
Help you identify work-related illness or injury,the hazards in your workplace and offer assistance in modifying your worksite and/or work habits to prevent further health problems
Call 315-432-8899
Virgin Pulse Wellness Program
Healthy behavior and wellness resources for RF (Research Foundation) employees
Mayo Wellbeing Index
Self-assessment tool with resources directed at major sources of stress: . Invitation code: Upstate
SPIRITUAL
Spiritual Care
Chaplains, services, educational programs, Reiki (For staff or patients)
315-464-4687
Hospice of CNY Grief Center
Expert resource at the end-of-life; provides comprehensive comfort care to patients and families through unique interdisciplinary services, bereavement counseling, education, and collaboration.
Call 315-634-1100
Hope for Bereaved
Helps grieving children, teens and adults by providing support groups, workshops and at no charge
315-475-HOPE (4673)
CPSP-CNY
Clinician Peer Support Program of Central NY is a confidential, trained peer support from another institution in the region; No cost
607-547-3244
MSSNY Peer Support (P2)
Medical Society of the State of NY provides limited, confidential peer support from a trained peer supporter in NY (Support, empathy and perspective)
844-P2P-PEER (844-727-7337)
NURSES Statewide Peer Assistance for Nurses (SPAN)
For individual nurses and NPs who are affected by an alcohol or drug related problem or related mental health problem. Staffed by RNs who understand the healthcare workplace and the psychological, professional and legal problems that nurses affected by addiction face
800-45-SPAN-1 (457-7261)
Peer RX Med
Buddy peer support system for physicians; your buddy is someone you know
Schwartz Rounds
A safe group discussion of a topic related to the emotional response of health care workers to challenging patients and situations. Several times per year, request invitation from Brigid Dunn, Spiritual Care, Schwartz Rounds coordinator
Mayo Wellbeing Index
Self-assessment tool with resources directed at major sources of stress https://app.mywellbeingindex.org/login. Invitation code: Upstate
PHYSICAL
New York State Multiple System Navigator
Access helpful health, education, human service and disability information on one user-friendly website
Dialing 2-1-1
Connects you with a live operator who can assist with locating services (food, housing or financial assistance) based on county of residence or visit 211.org or text your zip code to 898-211
HOPEline Services
problem gambling, drug and alcohol abuse; Available 24/7; Multilingual (English, Spanish, Bengali, Traditional Chinese, Haitian-Creole, Korean and Russian.
877-8HOPENY (846-7369) or text HOPENY
Office of Children and Family Services (OCFS
Information on finding and paying for child care, adoption and child abuse prevention
NYS Office For the Aging
Offers home and community-based programs that provides older adults with access to a well-planned, coordinated package of in-home and other supportive services designed to support and supplement informal care.
844-697-6321
Smokers' Quitline NYS Department of Health (DOH
Tips and resources to help you quit smoking and vaping; including free patches, coaching, and support; Addiction Quiz; Savings Calculator; referral to local programs; brochures, cards, posters, handouts, and more.
866- NY-QUITS
US Department of Agriculture (USDA) My Plate
Take the My Plate Quiz and utilize the tools, resources and recipes offered for healthy eating.
Cancer Support Group - American Cancer Society
800-227-2345
http://www.cancer.org/treatment/supportprogramsservices/index
Center for Disease Control and Prevention
Autism Resources for Families
800-232-4636
Campus Activities Building
Offers membership for athletics, recreation and entertainment
315-464-5618
Mayo Wellbeing Index
Self-assessment tool with resources directed at major sources of stress https://app.mywellbeingindex.org/login. Invitation code: Upstate
PROFESSIONAL
Alternative Dispute Resolution (ADR) in the Courts
Refers to the different ways people can resolve disputes without a trial.
Call 800-268-7869
Professional Assistance Program
A confidential program to help licensed professionals who are suffering from the effects of a chemical. Confidential
Call 518-474-3817, ext. 480
CPSP-CNY
Clinician Peer Support Program of Central NY is a confidential, trained peer support from another institution in the region; No cost
call 607-547-3244
MSSNY Peer Support (P2)
Medical Society of the State of NY provides limited, confidential peer support from a trained peer supporter in NY (Support, empathy and perspective); No cost
844-P2P-PEER (844-727-7337)
NURSES Statewide Peer Assistance for Nurses (SPAN)
For individual nurses and NPs who are affected by an alcohol or drug related problem or related mental health problem. Staffed by RNs who understand the healthcare workplace and the psychological, professional and legal problems that nurses affected by addiction face
Call 800-45-SPAN-1 (457-7261
Peer RX Med
Buddy peer support system for physicians; your buddy is someone you know
Resident and Fellow Counseling Services (RFCS)
Partnership with Psychological Healthcare that provides expedited and extended hours treatment to Upstate residents and fellows; Insurance only; Accepts Empire Plan and some others • Copays required • Confidential • Does not use EPIC EMR • Not affiliated with Upstate
Call or text 315-491-3676
Physician Support Line
Volunteer psychiatrists helping physicians and medical students. Free, confidential, anonymous; No appointment necessary; Call for any reason; not just crisis. Open 7 days a week 8 am to 1 am ET
American Nurses Association
Site with free tools and apps to support mental health and resilience of all nurses.
Occupational Health Clinical Center
Help you identify work-related illness or injury,the hazards in your workplace and offer assistance in modifying your worksite and/or work habits to prevent further health problems;
Call 315-432-8899
Schwartz Rounds
A safe group discussion of a topic related to the emotional response of health care workers to challenging patients and situations. Several times per year, request invitation from Brigid Dunn, Spiritual Care, Schwartz Rounds coordinator
Mayo Wellbeing Index
Self-assessment tool with resources directed at major sources of stress. Invitation code: Upstate
Nurse Residency Program
Transitions newly hired registered nurses into clinical practice during their first year.
Denise Letourneau 315-464-6417
New Faculty Peer Mentoring Program
Supports the work of new tenure track colleagues in their first two years across the State University of New York. This Peer Mentoring Community offers new faculty an opportunity to talk about vital issues as teachers, scholars and advisors.
EMOTIONAL
988 Suicide & Crisis Lifeline
Trained counselors will listen, understand how their problems are affecting them, provide support, and connect them to resources if necessary
Call, text or chat 988
American Foundation for Suicide Prevention
24/7 Confidential • Staffed by Lifeline Counselors • Once Connected to hotline may choose to communicate via chat which may be more comfortable for some- must complete a pre-Chat survey to engage in chat function
800-273-8255 or text TALK to 741741
NAMI (National Alliance on Mental Illness) Help and Crisis Line
Access to volunteer Crisis Counselor Call Help line: 800-950-NAMI (6264) Available M-F, 10am – 6pm EST
Text GOT5 to 741741
CONTACT Hotline
Contact Community Services is a multifaceted organization that supports social, emotional, behavioral, and mental health of children, youth and adults • 24/7 telephone counseling • any kind of distress or need, or just to talk • suicide prevention and crisis hotline. • Crisis and suicide prevention • School Support Services • Youth development programs • Behavioral intervention programs • Social and emotional learning programs • School based mental health and substance abuse counseling • School -wide substance abuse awareness
Call Onondaga County 315-251-0600 or Cayuga County 877-400-8740
HelpGuide International
A trusted guide to mental, emotional, and social health.
NY State Covid-19 Emotional Support Helpline
On line Wellness group available Will also assist caregivers in figuring out how to help your children to cope with COVID -19
Call 844-863-9314; 8AM-10PM, 7 days a week
SAMHSA Disaster Distress Helpline
National hotline dedicated to providing immediate crisis counseling for people who are experiencing emotional distress related to any natural or human - caused disaster. The Disaster Distress Helpline also answers calls and texts related to infectious disease outbreaks such as the Coronavirus pandemic, incidents of community unrest, and other traumatic events. This confidential crisis support service is available to all residents in the United States. Stress, anxiety, and other depression -like symptoms are common reactions after a disaster.
Call or text 800-985-5990
National Domestic Violence Hotline
Trained expert advocates; Available 24/7; Provides confidential support to anyone experiencing domestic violence or seeking resources and information
Call 800-799-SAFE (7233)
National Sexual Assault Hotline
Connect with a trained staff member from a local sexual assault service provider; offers access to a range of free services. 24/7 **RAINN mobile app offers survivors and loved ones access to tools and information
Call 800-656-HOPE (4673)
HOPEline Services
Problem gambling, drug and alcohol abuse; Available 24/7; Multilingual (English, Spanish, Bengali, Traditional Chinese, Haitian-Creole, Korean and Russian
Call 877-8HOPENY (846-7369) or text HOPENY
Hospice of CNY Grief Center
Expert resource at the end-of-life; provides comprehensive comfort care to patients and families through unique interdisciplinary services, bereavement counseling, education, and collaboration.
Call 315-634-1100
Hope for Bereaved
Helps grieving children, teens and adults by providing support groups, workshops and at no charge
315-475-HOPE (4673)
Bereavement Support for Adults and Children
Seminars and support groups are led by people who understand what individuals are going through and want to help. Access to valuable resources to help in recovery from personal loss and rebuilding personal life.
Call 800-395-5755
National Center for PTSD
The world's leading research and educational center of excellence on PTSD and traumatic stress. Understand PTSD, and learn about treatment options for you and your family. OFFERS FREE MOBILE APPS
Call 802-296-6300
Cancer Support Group - American Cancer Society
Free programs and services to help people with cancer and their loved ones understand cancer, manage their lives through treatment and recovery, and find the emotional support they need.
Call 800-227-2345
http://www.cancer.org/treatment/supportprogramsservices/index
Professional Assistance Program
A confidential program to help licensed professionals who are suffering from the effects of a chemical; Confidential;
Call 518-474-3817, ext. 480
CPSP-CNY
Clinician Peer Support Program of Central NY is a confidential, trained peer support from another institution in the region; No cost
607-547-3244
MSSNY Peer Support (P2)
Medical Society of the State of NY provides limited, confidential peer support from a trained peer supporter in NY (Support, empathy and perspective)
844-P2P-PEER (844-727-7337)
NURSES Statewide Peer Assistance for Nurses (SPAN)
For individual nurses and NPs who are affected by an alcohol or drug related problem or related mental health problem. Staffed by RNs who understand the healthcare workplace and the psychological, professional and legal problems that nurses affected by addiction face
800-45-SPAN-1 (457-7261)
Peer RX Med
Buddy peer support system for physicians; your buddy is someone you know
Resident and Fellow Counseling Services (RFCS)
Partnership with Psychological Healthcare that provides expedited and extended hours treatment to Upstate residents and fellows; Insurance only; Accepts Empire Plan and some others • Copays required • Confidential • Does not use EPIC EMR • Not affiliated with Upstate
Call or text 315-491-3676
Physician Support Line
Volunteer psychiatrists helping physicians and medical students. Free, confidential, anonymous; No appointment necessary; Call for any reason; not just crisis. Open 7 days a week 8 am to 1 am ET
Call 888-409-0141
Committee for Physician Health
Provides confidential assistance to physicians, residents, medical students and PAs experiencing problems from stress, difficult adjustment, emotional, substance abuse and other psychiatric disorders and problems that may arise as a result of a medical illness
800-338-1833
American Nurses Association
site with free tools and apps to support mental health and resilience of all nurses
A Healthier Upstate
Articles and tips for general health and wellness
Mayo Wellbeing Index
Self-assessment tool with resources directed at major sources of stress:. Invitation code: Upstate
GENERAL
EAP: Employee Assistance Program
EAP is a voluntary, work-based program that offers free and confidential assessments, short-term counseling, referrals and follow up services to employees who have personal and/or work - related problems.
315-492-5296
Staff Wellness Support Social Worker
Brief support for staff who have experienced critical care trauma; can provide resource information and connection
315-464-6001
Spiritual Care
Chaplains, services, educational programs, Reiki (For staff or patients)
315-464-4687
Pathway to Wellness
Wellness, health and self-care; Offers weekly and monthly activities and events that promote wellness; Smoking cessation support (including supplies); Open to all with an Upstate ID
Pet-A-Pooch (Animal Support)
Request a staff event visit or become a pet therapy volunteer
315-492-5548
https://www.upstate.edu/wellness/#sts=Pet%20A%20Pooch%20(Animal%20Support) ,
Virgin Pulse Wellness Program
Jealthy behavior and wellness resources for RF (Research Foundation) employees
Healthy Nurse Health Nation
Free program that promotes wellbeing of nurses.
Mayo Wellbeing Index
Self-assessment tool with resources directed at major sources of stress. https://app.mywellbeingindex.org/login. Invitation code: Upstate