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Mental Health Resources

Mental Health wellness is becoming more aware of the feelings and emotions we feel every day, and learning how to cope with the challenges life brings. Both positive and negative emotions are important parts of yourself, but understanding and accepting them can be difficult. Having the tools you need to be able to handle the ups and downs of life can start with finding support in family and friends, but it can also include support from Upstate.

Resources for: VOLUNTEERS | Show All

Upstate Wellness Resource Line

Confidential line answered 24/7 by triage nurse who will refer you to the most appropriate resource.

Visit https://www.upstate.edu/wellness/intra/


988 Suicide & Crisis Lifeline

Trained counselors will listen, understand how their problems are affecting them, provide support, and connect them to resources if necessary

Call, text or chat 988 https://988lifeline.org


American Foundation for Suicide Prevention

24/7 Confidential • Staffed by Lifeline Counselors • Once Connected to hotline may choose to communicate via chat which may be more comfortable for some- must complete a pre-Chat survey to engage in chat function

800-273-8255 or text TALK to 741741 https://afsp.org/


NAMI (National Alliance on Mental Illness) Help and Crisis Line

Access to volunteer Crisis Counselor Call Help line: 800-950-NAMI (6264) Available M-F, 10am – 6pm EST

Text GOT5 to 741741 https://www.crisistextline.org


CONTACT Hotline

Contact Community Services is a multifaceted organization that supports social, emotional, behavioral, and mental health of children, youth and adults • 24/7 telephone counseling • any kind of distress or need, or just to talk • suicide prevention and crisis hotline. • Crisis and suicide prevention • School Support Services • Youth development programs • Behavioral intervention programs • Social and emotional learning programs • School based mental health and substance abuse counseling • School -wide substance abuse awareness

Call Onondaga County 315-251-0600 or Cayuga County 877-400-8740


HelpGuide International

A trusted guide to mental, emotional, and social health.

https://www.helpguide.org


NY State Covid-19 Emotional Support Helpline

On line Wellness group available Will also assist caregivers in figuring out how to help your children to cope with COVID -19

Call 844-863-9314; 8AM-10PM, 7 days a week


SAMHSA Disaster Distress Helpline

National hotline dedicated to providing immediate crisis counseling for people who are experiencing emotional distress related to any natural or human - caused disaster. The Disaster Distress Helpline also answers calls and texts related to infectious disease outbreaks such as the Coronavirus pandemic, incidents of community unrest, and other traumatic events. This confidential crisis support service is available to all residents in the United States. Stress, anxiety, and other depression -like symptoms are common reactions after a disaster.

Call or text 800-985-5990 https://www.samhsa.gov/find-help/disaster-distress-helpline


National Domestic Violence Hotline

Trained expert advocates; Available 24/7; Provides confidential support to anyone experiencing domestic violence or seeking resources and information

Call 800-799-SAFE (7233) https://www.thehotline.org/


National Sexual Assault Hotline

Connect with a trained staff member from a local sexual assault service provider; offers access to a range of free services. 24/7 **RAINN mobile app offers survivors and loved ones access to tools and information

Call 800-656-HOPE (4673)


HOPEline Services

Problem gambling, drug and alcohol abuse; Available 24/7; Multilingual (English, Spanish, Bengali, Traditional Chinese, Haitian-Creole, Korean and Russian

Call 877-8HOPENY (846-7369) or text HOPENY https://oasas.ny.gov/hopeline


Alcoholics Anonymous

Fellowship of people who come together to solve their drinking problem with the goal to achieve sobriety.

Free resources at https://www.aa.org/ New York AA meeting page: https://alcoholicsanonymous.com/aa-meetings/new-york/"";;


Hospice of CNY Grief Center

Expert resource at the end-of-life; provides comprehensive comfort care to patients and families through unique interdisciplinary services, bereavement counseling, education, and collaboration.

Call 315-634-1100 https://www.hospicecny.org/contact-grief-center


Hope for Bereaved

Helps grieving children, teens and adults by providing support groups, workshops and at no charge

315-475-HOPE (4673) https://hopeforbereaved.com/


Bereavement Support for Adults and Children

Seminars and support groups are led by people who understand what individuals are going through and want to help. Access to valuable resources to help in recovery from personal loss and rebuilding personal life.

Call 800-395-5755 http://www.griefshare.org/


Alliance of Hope

Online healing support and services for people who are coping with devastating loss to suicide; Online resources and access to support groups.

https://allianceofhope.org/


National Center for PTSD

The world's leading research and educational center of excellence on PTSD and traumatic stress. Understand PTSD, and learn about treatment options for you and your family. OFFERS FREE MOBILE APPS

Call 802-296-6300 https://www.ptsd.va.gov


Cancer Support Group - American Cancer Society

Free programs and services to help people with cancer and their loved ones understand cancer, manage their lives through treatment and recovery, and find the emotional support they need.

Call 800-227-2345 http://www.cancer.org/treatment/supportprogramsservices/index


Professional Assistance Program

A confidential program to help licensed professionals who are suffering from the effects of a chemical; Confidential;

Call 518-474-3817, ext. 480 [email protected] http://www.op.nysed.gov/prof/pap.htm


A Healthier Upstate

Articles and tips for general health and wellness

https://www.ahealthierupstate.org/


EAP: Employee Assistance Program

EAP is a voluntary, work-based program that offers free and confidential assessments, short-term counseling, referrals and follow up services to employees who have personal and/or work - related problems.

315-492-5296 [email protected] https://www.upstate.edu/eap/


Spiritual Care

Chaplains, services, educational programs, Reiki (For staff or patients)

315-464-4687 https://www.upstate.edu/spiritualcare


Schwartz Rounds

A safe group discussion of a topic related to the emotional response of health care workers to challenging patients and situations. Several times per year, request invitation from Brigid Dunn, Spiritual Care, Schwartz Rounds coordinator

Email [email protected]


Pathway to Wellness

Wellness, health and self-care; Offers weekly and monthly activities and events that promote wellness; Smoking cessation support (including supplies); Open to all with an Upstate ID

[email protected]


Pet-A-Pooch (Animal Support)

Request a staff event visit or become a pet therapy volunteer

315-492-5548 [email protected] https://www.upstate.edu/wellness/#sts=Pet%20A%20Pooch%20(Animal%20Support) ,


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