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Mental Health Resources

Mental Health wellness is becoming more aware of the feelings and emotions we feel every day, and learning how to cope with the challenges life brings. Both positive and negative emotions are important parts of yourself, but understanding and accepting them can be difficult. Having the tools you need to be able to handle the ups and downs of life can start with finding support in family and friends, but it can also include support from Upstate.

NP |PA |Other medical staff |Nurse |Any employee or staff |Student |Post-Graduate Trainees |Teaching Faculty |Volunteers |

988 Suicide & Crisis Lifeline

Trained counselors will listen, understand how their problems are affecting them, provide support, and connect them to resources if necessary

Call, text or chat 988


American Foundation for Suicide Prevention

24/7 Confidential • Staffed by Lifeline Counselors • Once Connected to hotline may choose to communicate via chat which may be more comfortable for some- must complete a pre-Chat survey to engage in chat function

800-273-8255 or text TALK to 741741


NAMI (National Alliance on Mental Illness) Help and Crisis Line

Access to volunteer Crisis Counselor Call Help line: 800-950-NAMI (6264) Available M-F, 10am – 6pm EST

Text GOT5 to 741741



Contact Community Services is a multifaceted organization that supports social, emotional, behavioral, and mental health of children, youth and adults • 24/7 telephone counseling • any kind of distress or need, or just to talk • suicide prevention and crisis hotline. • Crisis and suicide prevention • School Support Services • Youth development programs • Behavioral intervention programs • Social and emotional learning programs • School based mental health and substance abuse counseling • School -wide substance abuse awareness

Call Onondaga County 315-251-0600 or Cayuga County 877-400-8740

HelpGuide International

A trusted guide to mental, emotional, and social health.


NY State Covid-19 Emotional Support Helpline

On line Wellness group available Will also assist caregivers in figuring out how to help your children to cope with COVID -19

Call 844-863-9314; 8AM-10PM, 7 days a week

SAMHSA Disaster Distress Helpline

National hotline dedicated to providing immediate crisis counseling for people who are experiencing emotional distress related to any natural or human - caused disaster. The Disaster Distress Helpline also answers calls and texts related to infectious disease outbreaks such as the Coronavirus pandemic, incidents of community unrest, and other traumatic events. This confidential crisis support service is available to all residents in the United States. Stress, anxiety, and other depression -like symptoms are common reactions after a disaster.

Call or text 800-985-5990


National Domestic Violence Hotline

Trained expert advocates; Available 24/7; Provides confidential support to anyone experiencing domestic violence or seeking resources and information

Call 800-799-SAFE (7233)


National Sexual Assault Hotline

Connect with a trained staff member from a local sexual assault service provider; offers access to a range of free services. 24/7 **RAINN mobile app offers survivors and loved ones access to tools and information

Call 800-656-HOPE (4673)

HOPEline Services

Problem gambling, drug and alcohol abuse; Available 24/7; Multilingual (English, Spanish, Bengali, Traditional Chinese, Haitian-Creole, Korean and Russian

Call 877-8HOPENY (846-7369) or text HOPENY


Hospice of CNY Grief Center

Expert resource at the end-of-life; provides comprehensive comfort care to patients and families through unique interdisciplinary services, bereavement counseling, education, and collaboration.

Call 315-634-1100


Hope for Bereaved

Helps grieving children, teens and adults by providing support groups, workshops and at no charge

315-475-HOPE (4673)


Bereavement Support for Adults and Children

Seminars and support groups are led by people who understand what individuals are going through and want to help. Access to valuable resources to help in recovery from personal loss and rebuilding personal life.

Call 800-395-5755


National Center for PTSD

The world's leading research and educational center of excellence on PTSD and traumatic stress. Understand PTSD, and learn about treatment options for you and your family. OFFERS FREE MOBILE APPS

Call 802-296-6300


Cancer Support Group - American Cancer Society

Free programs and services to help people with cancer and their loved ones understand cancer, manage their lives through treatment and recovery, and find the emotional support they need.

Call 800-227-2345


Professional Assistance Program

A confidential program to help licensed professionals who are suffering from the effects of a chemical; Confidential;

Call 518-474-3817, ext. 480




Clinician Peer Support Program of Central NY is a confidential, trained peer support from another institution in the region; No cost




MSSNY Peer Support (P2)

Medical Society of the State of NY provides limited, confidential peer support from a trained peer supporter in NY (Support, empathy and perspective)

844-P2P-PEER (844-727-7337)


NURSES Statewide Peer Assistance for Nurses (SPAN)

For individual nurses and NPs who are affected by an alcohol or drug related problem or related mental health problem. Staffed by RNs who understand the healthcare workplace and the psychological, professional and legal problems that nurses affected by addiction face

800-45-SPAN-1 (457-7261)



Peer RX Med

Buddy peer support system for physicians; your buddy is someone you know


Resident and Fellow Counseling Services (RFCS)

Partnership with Psychological Healthcare that provides expedited and extended hours treatment to Upstate residents and fellows; Insurance only; Accepts Empire Plan and some others • Copays required • Confidential • Does not use EPIC EMR • Not affiliated with Upstate

Call or text 315-491-3676

Physician Support Line

Volunteer psychiatrists helping physicians and medical students. Free, confidential, anonymous; No appointment necessary; Call for any reason; not just crisis. Open 7 days a week 8 am to 1 am ET

Call 888-409-0141


Committee for Physician Health

Provides confidential assistance to physicians, residents, medical students and PAs experiencing problems from stress, difficult adjustment, emotional, substance abuse and other psychiatric disorders and problems that may arise as a result of a medical illness



American Nurses Association

site with free tools and apps to support mental health and resilience of all nurses


A Healthier Upstate

Articles and tips for general health and wellness


Mayo Wellbeing Index

Self-assessment tool with resources directed at major sources of stress:. Invitation code: Upstate