*Unless otherwise stated, assignments are available at both the Downtown (DT) and Community (CC) Campuses
Book-Buddy (DT Only):
Volunteers round all inpatient pediatric areas, offering books to patients. Potential to read to patients who may be on their own during that time period.
Cancer Center Volunteers (DT Only):
Volunteers round all patient service & waiting areas; offering refreshments, comfort items, general helpful info to patients/caregivers. Volunteers help patients complete American Cancer Society forms, navigate Upstate buildings and orient patients & families to the Cancer Center resources.
Pediatrics (DT Only):
Caring, friendly volunteers work hand-in-hand with Child-Life specialists and pediatric patients in Golisano Children’s Hospital, pediatric ED & Hem/Onc, Pulmonary, and Radiation units. Upon the direction of a staff member, they visit with patients and their families, are willing to survey recreational needs and deliver Activity Cart items, and sometimes help patients to pass the time. They ensure common areas and items within those areas are sanitized in between use.
Volunteers assist staff with a wide range of clerical duties: prepare envelopes, filing, data input, prepare mailings, answer telephones, etc.
Lobby & Main Desks (CC Only):
Volunteers greet, escort, direct and transport individuals to a variety of outpatient services: Radiology, Surgery Center, physician visits, etc. They also deliver paperwork, charts, specimens and flowers.
Emergency Dept. Aide:
Volunteers greet and escort patients, prepare stretchers & beds, run errands, take specimens to lab, stock supplies and transport patients. Caring, friendly volunteers also round on patients offering non-clinical assistance. Visitation is offered to patients who are particularly scared or lonely.
Recovery Room (CC Only):
Volunteers help transport patients on stretchers. They also help prepare stretchers, run errands and stock supplies for the Operating Room and PACU.
Patient Care Partner:
Caring, friendly volunteers work hand-in-hand with both patients and the nursing units; answering call bells, visiting with patients and their families. They are willing to survey recreational needs and deliver Activity Cart items, sometimes helping patients to pass the time.
Patient Support for Healing:
Volunteers visit specific inpatient units, receiving short lists of patients who would benefit from a non-clinical visit. They chat about common interests, help pass the time, play games and read out loud to patients.
Volunteers bring their certified therapy pets (Certified by PAWS of CNY) to units or to patient’s rooms for them to enjoy the company and health benefits of being around pets.
Surgery Center Reception (CC Only):
Volunteers greet patients and their families, oversee the waiting room, communicate necessary non-medical information and assist with clerical tasks.
Volunteer Express (DT Only):
Volunteers greet, escort, direct and transport individuals to a variety of services: Registration, Surgery Center, physician visits, etc. They also deliver paperwork, charts, specimens and flowers.
Scheduling is based on filling the Hospital’s needs while trying to match volunteers’ interests.
Volunteers are never guaranteed placement in their preferred department or assignment. We do our best to provide volunteers with assignments that makes volunteering at Upstate a fulfilling experience.