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PGY-2 Ambulatory Care Residency

A message from our PGY-2 Ambulatory Care Pharmacy Residency Program Director


"I am so proud of the success of our PGY-2 Ambulatory Care residency program. Our success is founded on care principles that blend a focus on development of clinical expertise, an excellence in teaching and an appreciation of the importance of building a sustainable business model. This triad of experiences is foundational to preparing the resident for a collaborative ambulatory care practice post residency. Dedicated, compassionate and focused on resident growth and development, the faculty provide a sound foundation for pharmacy practice in ambulatory care and CDTM initiatives. The ambulatory care clinics offer a diversity of experience, allowing the resident to experience a comprehensive clinical learning environment. As the residency program director, I look forward to pioneering innovative practice models and advancing pharmacy practice in ambulatory care."

  • Lisa Phillips, BS Pharm, PharmD, CACP, BCACP

Educational Program Overview

The ambulatory care pharmacist optimizes the use of healthcare by decreasing readmissions, improving patient transitions, enhancing patient understanding of their disease state and associated medications, all while empowering them with knowledge to take control of their wellness and selfmanage, when appropriate.

The Ambulatory Care faculty is primarily involved with the hospitalbased Internal Medicine residency clinics with a focus on high-risk disease states and use of medication. Ambulatory care services include a pharmacist-driven anticoagulation clinic, CDTM in diabetes medication
management consultative services.

The PGY-2 training experience in Ambulatory Care provides residents with the skills needed to provide comprehensive medication management services for adult general medicine patients. Residents will be exposed to practice management principles and training which will offer the tools to independently establish a successful ambulatory care career at completion of this program.

Designed as a longitudinal experience, the curriculum offers residents a comprehensive experience that focuses on direct patient care activities, including CDTM in diabetes, anticoagulation care and comprehensive medication management; however, practice management is a strong focus.

During the practice management experience, residents also gain the skills to develop a business model for their professional post-residency future. The required development of a business plan is presented at the end of the residency year.

Residents will also analyze outcomes of existing programs and the design, implementation and assessment of an independent research question. The results of the investigation will be published in pharmacy literature.

Residents can refine their learning experiences by choosing  rotations in other outpatient clinics such as: cardiology, immune health services, nephrology and pulmonary. Residents may also be an “Academic Educator” — positively influencing providers in using optimal medication — both formally, as part of the NYS Medicaid Prescriber Education Program (NYPEP), and in their role in the medicine clinics.

This residency is co-funded by Upstate and St. John Fisher College - Wegmans School of Pharmacy. Residents will serve as co-preceptors for pharmacy students, teach at the college and participate in a variety of teaching opportunities.

Site: Upstate Health Care Center

The ambulatory care clinics are conveniently located two blocks from the hospital’s main complex.

Interested candidates should contact Dr. Lisa Phillips (phillipl@upstate.edu) for more information.