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Welcome to Nursing Business Operations

It is Nursing Business Operations (NBO) mission to efficiently and accurately support the Nursing Department in the areas of position control, staffing planning, reporting, Kronos scheduling, Optilink nursing assignments, licensure maintenance reminders, and Temporary Agency staffing support.

The focus of the department is to ensure position control within the Nursing Department while monitoring resource utilization in order to meet patient care requirements. NBO maintains continuous staffing oversight that includes the development of staffing plans and unit personnel budgets.


Contact Information: nboadmin@upstate.edu
Main Phone: 315 464-4420

Your NBO Team

Assistant Director: Jamie Waterstripe
Nursing Hours Analyst: Jamie Patchett
Administrative Assistant: Dorothea Scholes
Administrative Assistant: Felicia Cooper
Office Assistant: Mary Watson