Upstate Medical University has been named as 2025 Best Places to Work in IT  by Computerworld.

The award recognizes the top organizations that challenge their IT staff while providing superior benefits and compensation. In its first year appearing on the list, Upstate is ranked 35th among large organizations (5,000+ employees). With a staff of more than 12,000, Upstate is Central New York’s largest employer. ‘Best Places to Work in IT’ is a global program and rankings represent locations worldwide.

In addition to Upstate, other major health care institutions on earning a spot on the list include Cedars Sinai, Johns Hopkins Medicine and New York Presbyterian Hospital.

Computerworld’s 31st annual report underscores the growing importance of IT—and its people—across organizations of all sizes and industries. Upstate also ranked third in the top ten companies for career development, highlighting its commitment to investing in IT employees to help them grow their skills and careers. Creating a great place for IT professionals to work takes more than offering competitive salaries and benefits. It means making a commitment to employees’ well-being and career growth, providing challenging work, supporting a diverse workforce, and fostering a positive and inclusive culture.

"Being recognized as one of the Best Places to Work in IT is a testament to our commitment of fostering an environment where innovation, collaboration, and career growth thrive,” said Mark Zeman, Upstate’s chief information officer at Upstate Medical University. “Our talented staff continually push the boundaries of technology, creating solutions that improve the quality, efficiency, and accessibility of healthcare for our patients. This recognition highlights our commitment to a workplace that not only values technical excellence but also supports our shared mission to make a meaningful difference in the lives of patients, students and researchers every day."

Zeman, himself, was honored this year, earning a spot this year on Becker’s Healthcare CIOs to Know list for his exceptional leadership and innovative contributions to the field of healthcare information technology.
 
In selecting its ‘Best Places to Work in IT’ Computerworld reviews a range of factors, such as employee satisfaction, benefits, training and development, salary changes, employee promotion and retention and workforce diversity, among others

 

Through the survey process, IMT highlighted its leadership, as well as its professional development and well-being of its team members, which help to support an engaging, welcoming and innovative workforce. 

The Information Management and Technology (IMT) team at Upstate Medical University employs more than 400 with the goal of improving the medical education experience, research, patient care, and outcomes for the region’s only academic medical university. IMT also supports the entire technological infrastructure of the Upstate University Health System, including 21,000 devices, 17,000 end users, 300 applications, and more than 2,440 servers spread across 309 external sites and three hospitals.

Upstate’s IMT team works on a host of issues, including artificial intelligence (AI), biomedical informatics, clinical engineering, clinical equipment life cycle management, cloud solutions, connecting regional healthcare organizations, customer support, cybersecurity, data insights and analytics, data governance, database administration, drones and robots, e-discovery and audit, equipment management.

Other areas of responsibility include genomics, graphics and media, healthcare information systems, imaging solutions, information systems administration, identity management, instructional design, integration, network and information security, program and project management, real-time location services, server and systems administration, technology transfer, telecommunications, training, virtual care, virtual reality and web development and design.

Upstate was also honored this year as a “Most Wired” institution by CHIME Digital Health. The College of Healthcare Information Management Executives (CHIME) evaluates the adoption, integration, and impact of technologies across healthcare organizations, from early-stage adopters to industry leaders. Upstate has received ‘Most Wired’ designations annually since 2016.