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Upstate outpatient pediatric clinics recognized for quality care

Upstate Pediatric and Adolescent Center (UPAC) and Upstate Pediatrics, outpatient clinics of Upstate Golisano Children’s Hospital, have again been recognized by a national association for delivering high-quality patient-centered care.

The clinic recognitions, awarded this month, come from the National Committee for Quality Assurance (NCQA), a private, non-profit organization dedicated to improving health care quality. NCQA certifies and accredits a wide range of health care organizations.

UPAC, located at the Nappi Wellness Institute in downtown Syracuse, sees about 20,000 patient visits annually and provides care for children in the local community, including foster care and refugees.

Upstate Pediatrics, in Baldwinsville, cares for about 11,000 patients.

The clinics also were again recognized by NCQA as patient-centered medical homes (PCMH). Research shows that PCMHs can lead to higher quality and lower costs, and improve patients' and providers’ reported experiences of care.

The PCMH recognition identifies practices that promote partnerships between individual patients and their clinicians and focuses on care coordination and shared decision-making with the individual patients and caregivers.  

Upstate Pediatrics Chair Gregory Conners, MD, MPH, MBA, said the honors are well-deserved. 

“This recognition of UPAC and Upstate Pediatrics speaks to the quality of our medical staff and the team-based approach to care that helps us address the health care needs of our families across the Upstate health system,” Conners said. “The excellent care provided across Upstate Golisano Children’s Hospital includes our outpatient services.” 

UPAC and Upstate Pediatrics have been recognized continuously for quality by the NCQA since 2017.

Caption: Upstate Pediatrics in Baldwinsville, N.Y.