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Upstate earns honors as ‘Most Wired’ institution and a top Epic performer

Upstate University Hospital has earned the 2021 CHIME Digital Health Most Wired recognition as a certified level 9 for ambulatory. Seventy-one health care institutions received this recognition.  

The CHIME Digital Health Most Wired program conducts an annual survey to assess how effectively healthcare organizations integrate core and advanced technologies into their clinical and business programs to improve health and care in their communities. The Ambulatory-level ranking means the institution has leveraged its technology to improve patient care, the patient experience and provide greater access to health care services.

Upstate also received honors from Epic System, the electronic medical record company. Upstate achieve Cum Laude on the Epic Version 5 Honor Roll Grant Program, reflecting Upstate’s drive to continuously improve and strive for excellence in it’s Epic implementation.  The honor comes with a $300,000 grant from Epic. Only 17 hospitals out of more than 400 have achieved this designation from Epic, landing Upstate in the top 5 percent of performers.

“Upstate continues to reach new horizons with its important technological advances that provide a safe and secure interface for our patients and physicians,” said Upstate’s Chief Information Officer Mark Zeman. “As an academic medical center and the region’s largest employer, it is important that we embrace new opportunities to expand our technological reach in all areas of our mission, especially in patient care where our telemedicine technologies keep patients and physicians safe and healthy.”

Upstate University Hospital CEO Robert Corona, DO, MBA, applauds the recognition from both organizations.

"We must reimagine health care delivery; computing and communications technological innovations will differentiate Upstate Medical University," Corona said. “These recognitions from CHIME and Epic demonstrate that Upstate is moving rapidly in an ever-changing industry to embrace the newest technologies that will further serve our patients and supporting our health care professionals. Our outstanding Information Management and Technology team can take a bow for achieving these accolades.”

More than 36,000 organizations were represented in the 2020 Digital Health Most Wired program, which this year included four separate surveys: domestic, ambulatory, long-term care and international. The surveys assessed the adoption, integration and impact of technologies in healthcare organizations at all stages of development, from early development to industry leading.

Upstate has received Most Wired designations annually since 2016.