Connect Care

• Intermediate Care between the Emergency Room and Hospital Discharge patients and Primary Care.
• Patients who are discharged from the Emergency Room or from a Hospital stay that do not have a Primary Care Provider, seeking medical care post discharge.
• Contacting and offering care to patients who are previously documented as leaving the Emergency Department, on their own accord, without completing a medical screening exam. Patients that are determined, based on nursing triage assessment, to have a non-emergency medical condition that can be treated within the scope of Connect Care services.
• Individuals who left the Emergency Department prior to a medical screening exam will be subsequently identified and treated without discrimination with respect to any protected class or payment or insurance status.

Connect Care services include:

• Infusion/ IV treatment
• Medication administration
• Assist specialty teams in Lumbar puncture
• Paracentesis
• Thoracentesis
• Insertion of vascular access devices
• Insertion of Implanted loop recorder.

Evaluation and non-emergency treatment of the following systems:

Cardiovascular, Ear/Nose/Throat, Endocrine, Eye, Gastrointestinal, Genitourinary, Hematologic/Lymphatic, Integumentary, Musculoskeletal, Neurological, Psychiatric, Rheumatology, Nephrology, Pulmonary, Dermatology, Internal Medicine and Geriatric are provided in-person or via telemedicine

In addition to providing direct patient care, Connect Care performs other important aspects of care such as nursing assessment, patient education and teaching, coordination/ continuum of patient care, referral to community agencies/services. Ancillary services we provide include Case Management, Care Management, and Social Work.

Services Connect Care cannot provide:

• Difficulty Breathing/ New Shortness of Breath
• Ob/Gyn & Active Labor
• Dislocation or Fractures
• Irretractable Vomiting/Diarrhea
• Sepsis
• Chest Pain
• Respiratory Distress
• Anaphylaxis
• Primary Psychiatric Diagnoses/ Suicidal Ideation
• Active Substance Abuse
• Acute Concussion/Loss of Consciousness
• Altered Mental Status
• Any health emergency requiring a higher level of care