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Improving communications between doctors and patients

Maritza Alvarado, MD, a pediatricianOne of the keys to improving doctor-patient communications is to develop a relationship of trust, says Maritza Alvarado, MD, a pediatrician who is getting her master's degree in public health from the CNYMPH program, a joint program through Upstate Medical and Syracuse universities. Alvarado discusses her research into health communications and talks about the impact of electronic medical records on the doctor-patient relationship.