IMT News

IMT Launches TeamDynamix to Replace HEAT as Upstate’s Help Desk Ticketing Application
November 28, 2023
Launching on December 4th, Upstate’s Information Management and Technology (IMT) department’s commitment to customer-centered service will be enhanced by the introduction of a new IMT service portal, TeamDynamix, replacing the current HEAT system.

Upstate Outpatient Pharmacy Takes Healthcare to the Sky with Home Drone Delivery Service
November 13, 2023
In a groundbreaking move towards enhancing patient convenience and embracing cutting-edge technology, Upstate Medical University’s Outpatient Pharmacy has introduced its drone-delivered prescription service for direct home patient delivery at select locations.

Upstate is honored for digital excellence, makes 2023 Digital Health ‘Most Wired’ list
October 13, 2023
Award honors health organizations using information technology to enhance health care and outcomes.

FAA’s Advanced Air Mobility Interagency Working Group Convenes at Hancock International Airport, Upstate’s Delivery Drones on Display
October 11, 2023
A demonstration flight displaying the integration of electric aircraft systems into national airspace was conducted, featuring a fly-in of a fully electric airplane alongside displays of an unmanned MQ-9 Reaper and Upstate Medical University’s long distance delivery drones.

Cybersecurity Awareness Month at Upstate: Opportunities to Stay Engaged
October 10, 2023
The IMT network operations and security team will hold informational webinars and tabling events highlighting cybersecurity issues.

The Moonshot Team: How Upstate Leverages Data to Help Solve Organizational Issues and Promote a Data-Driven Culture
October 3, 2023
At Upstate Medical University, an “outside the box” team known as “Moonshot” is harnessing the power of data analytics to tackle critical issues in patient care, cost management, and overall healthcare system efficiency.

Revolutionizing Healthcare: A Spotlight on Telehealth at Upstate Medical University
September 12, 2023
In the heart of Central New York, Upstate Medical University has transformed its healthcare landscape through the integration of telehealth.

Upstate uses drones to deliver medications to campus for Meds to Beds program
May 16, 2023
Upstate University Hospital introduced one element of its growing drone program this week flying medications from the Outpatient Pharmacy on E. Seneca Turnpike to its Community Hospital campus.
Migration to OneDrive to Begin
September 29, 2022
Upstate is beginning the transition to full OneDrive access in the Cloud starting on October 14th.

It's bird. It's a plane. It's a drone.
January 20, 2021
It’s a bird. It’s a plane. It’s a drone carrying a COVD-19 test kit that made a successful test flight from Upstate’s helipad to the Central New York Biotech Accelerator four blocks away.