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Mark Zeman named Chief Information Officer

Mark Zeman has been named chief information officer (CIO) for Upstate Medical University. The appointment was announced by Robert Corona, DO, MBA, chief executive officer of Upstate University Hospital, and Julio Licinio, MD, PhD, senior vice president for health affairs and dean of the College of Medicine.

Zeman had served as CIO on an interim basis since December 2017.

As CIO, Zeman oversees the Information Management and Technology division, which runs the university’s complex technological systems supporting its research, clinical and educational missions.

“I am pleased that Mark has assumed the permanent role as CIO,” Corona said. “He has a deep understanding of health care information technology, and his efforts and that of the entire IMT team have helped us strengthen our capabilities in this area to support our staff, students, researchers, clinicians and patients and their families.”

“Mark understands the important role that information technology systems play in both research and teaching,” Licinio said. “His knowledge of how these systems impact scientific discovery and learning will serve us well into the future.”

Zeman administers the information technology strategy, systems and services for the entire university and health care system. He leads the IMT division, which consists of 315 employees in 13 departments supporting an extensive wired and wireless network infrastructure, the electronic medical record and more than 40 connected ancillary systems. Other IMT areas he oversees include three data centers, a suite of administrative systems, student information and learning systems that support the academic mission, more than 18,000 connected network devices and a robust cyber security management program to protect Upstate's information and proprietary assets.

Zeman joined Upstate in 1995 and has held numerous positions in IMT, including director of Operations and Voice and Data Communications, and associate administrator for Integrated Technical and Materials Support. In that post, Zeman combined his management of various IMT operations with oversight of Materials support-related operations, such as Central Equipment Services, Hospital Purchasing and Centralized Patient Transport, to name a few.

Zeman received two President’s Employee Recognition Awards, the 2009 Campus Leader of the Year and the 2004 Outstanding Contribution of the Year for the rollout of the electronic medical record program, Epic.

Zeman is a graduate of Clarkson University and completed the CIO Leadership Academy of the SUNY SAIL Institute.