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Research Technology Core

Assisting researchers with technology and data

The Research Technology Core, part of the IMT Customer Support team, assists researchers with technology and research data administration needs, including hardware troubleshooting, repair, and replacement; software troubleshooting and installation; REDCap administration, training and support; and research data planning and sharing. We are available on campus and virtually over Teams.

For assistance with technology, please open a ticket with the Help Desk, 315-464-4115 and one of us will contact you shortly.

For assistance with REDCap (Research Electronic Data Capture), please submit a TDX ticket.