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Complaint Resolution

Students should attempt to resolve any issues or complaints directly with Upstate Medical University and the College in which they are enrolled. Here are three resources:

Out of State Students

In the event that an issue remains unresolved after grievance procedures have been followed and all avenues of appeals exhausted and documented, students residing outside of New York State may file a complaint about Upstate Medical University in their home state by referring to a list of state agencies as developed and updated by the State Higher Education Executive Officers (SHEEO) Association.

Students may also contact the College's accrediting agency, the Middle States Commission on Higher Education.