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Patients and Families

Patients & Families

Our philosophy is centered around meeting and exceeding the needs of our patients and their family members. Browse through this site for information regarding your hospital stay, and the support and services available to you.

Contact Information

Hospital Operator: 315-464-5540 or Toll Free: 877-464-5540
Patient Information: 315-464-5158

Emergency Departments

Upstate University Hospital offers emergency services at two locations, both covered by the same medical staff. Additionally, Upstate offers extra specialities in emergency care—for pediatrics at our downtown location, and for seniors on our Community Campus.