Notice Under the Affordable Care Act (ACA), Section 1557
In accordance with the requirements of Patient Protection and Affordable Care Act of 2008 ("ACA"), Upstate University Hospital will not discriminate on the basis of race, color, national origin, sex, age, or disability.
Please know that in addition to the requirements set forth by the ACA, pursuant to Upstate Medical University policy, Upstate University Hospital will provide inpatient, outpatient, and emergency services without regard to age, race, creed, religion, color, national origin, ethnicity, sexual orientation, pre-disposing genetic characteristics, marital status, gender, disability, familial status, pregnancy, arrest record, conviction record, genetic information, gender identity, care-giving responsibilities, domestic violence victim status, protected veteran status, source of payment, and any and all other protected categories.
Limited English Proficiency: Upstate University Hospital will generally, upon request, provide appropriate aids and services so that guests with limited English proficiency can participate equally in Upstate University Hospital’s programs, services, and activities. Upstate University Hospital will not place a surcharge on an individual to cover the cost of providing any such auxiliary aids or services. Please contact a staff member if you require language assistance services or contact Interpreter and Patient Communication Services.
Notice Under the Americans with Disabilities Act (ADA)
In accordance with the requirements of title II of the Americans with Disabilities Act of 1990 ("ADA"), Upstate University Hospital will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.
Employment: Upstate University Hospital does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under title I of the ADA.
Effective Communication: Upstate University Hospital will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in Upstate University Hospital’s programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.
Modifications to Policies and Procedures: Upstate University Hospital will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities. For example, individuals with service animals are welcomed in Upstate University Hospital offices, even where pets are generally prohibited.
Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of Upstate University Hospital, should contact the institution’s Civil Rights Coordinator at 315-720-8157 as soon as possible but no later than 48 hours before the scheduled event. Please note that the ADA does not require the Upstate University Hospital to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden
If you believe that Upstate University Hospital has failed to provide the above services or has otherwise discriminated against a protected category of individual, you may file a grievance with and/or request assistance from:
Upstate University Hospital
ATTN: Civil Rights Coordinator
750 East Adams Street
Syracuse, NY 13210
Alternatively, you may file a civil rights complaint with:
U.S. Department of Health and Human Services, Office of Civil Rights
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, DC 20201
1-800-368-1019 / 1-800-537-7697 (TDD)
Or online at: