Upstate Specialty Services at Harrison Center
550 Harrison Street
Syracuse, NY 13202
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Phone: 315 464-6100
Fax: 315 464-9245
When you have questions about the health of an older loved one, Upstate Geriatricians offer the most comprehensive program in Central New York that will give the patient and their loved ones an evaluation and assistance in determining next steps.
University Geriatricians are specialists in the health care of older people and provide outpatient consultations and work in collaboration with the patient's personal physician and family. You will work with the Geriatric team that includes geriatricians - physicians specializing in the care of older patients, fellows in geriatric medicine - physicians learning the specialty of geriatrics, a gerontological social worker, nurse practitioners, and a nurse.
Everyone on the team is familiar with the needs and particular concerns of older adults. We also have health care professionals in training who assist us, including residents, medical students, and social work interns. Our team is also very aware of the demands that women have as caregivers. The team will assist the caregivers in identifying resources that can help them cope with the care of their loved one and serve as a resource as the situation and needs change.
We are specialists in treating people with:
- falling, balance, and mobility problems
- increasing memory loss, confusion or disorientation
- multiple chronic illnesses, especially if there are multiple medication and/or doctors
- persistent problems with mood, motivation, or sleeping
- chronic pain or discomfort, including arthritis
- increasing problems with self-care, and living independently
- general frailty
What Services Do We Provide?
Patients and their families can benefit from:
- complete evaluations of the medical, functional, cognitive and psychosocial problems, and abilities of the older adult
- an active, anticipatory, preventive approach
- help in coping with the health problems and social needs associated with aging
- ongoing medical follow-up and case management for patients with dementia
- education, counseling and guidance for families, caregivers, and other professionals
- collaboration with the primary care physician and other health care providers
The initial visit will take about 1-1/2 hours. Once the assessment is complete, University Geriatricians work in collaboration with the patient's personal physician ensuring that the physician is fully informed about the patient's progress or status.
Our team works in collaboration with the patient's personal physician, ensuring that the physician is fully informed about the patient's progress or status. We assist patients and their families in locating programs and services that are geared to serving the needs of the elderly. This includes helping families decide when nursing home care is indicated.
How to Get an Appointment
We accept self-referrals, referrals from physicians, families, friends or social services, home care agencies and residential facilities.
New patient appointments can be made by calling 464-5166 Monday through Friday from 8:30 am to 4:30 pm. Please tell our staff what the situation is and provide any pertinent records to assist the team in providing the most appropriate assessment.
As a courtesy to others, patients are asked to call us at 315-464-6100 as soon as possible if they cannot keep their appointments or if they will be late.
Prescription renewals may be called in to:
- 9:00 a.m.-4:30 p.m.
Patients should avoid waiting until they are completely out of medicine. It is best to give us several days' notice.
After Hours and Emergency Calls
After 5 pm and on weekends and holidays, our answering service will take messages and, if necessary, contact the physician on call. In a severe emergency, patients should always go directly to the nearest emergency department, but our primary hospital is University Hospital. They should also ask the emergency department to contact their primary care doctor or one of our physicians.
The majority of the cost of our services is covered by Medicare. We accept Medicare and will bill the patient's secondary insurance company as a courtesy.
Billing information can be obtained by calling 315-464-3222.
Patients and family members can call our office at 315-464-6100 with questions or comments.