Medical Record FAQs for Patients
Click on a question to reveal the answer.
How do I obtain a copy of my medical record?
By Mail: Download the following forms
Downtown HIM - Release of Information Services
Upstate Medical University Hospital Downtown Campus
750 East Adams Street
Syracuse, NY 13210
Community Campus HIM
Upstate Medical University Hospital Community Campus
4900 Broad Road
Syracuse, NY 13215
In Person: Go to Room 1211, on the 1st floor of University Hospital or Rm 1372 at Community Campus.
How long does it take to receive copies of my medical records?
When did the records go out and how were they sent?
There is wrong information in my personal medical record. How can I correct this?
Write a letter to the Upstate Privacy Office specifying what information you feel is incorrect. The physician will then be contacted and if he/she feels it should be changed, an addendum will be completed.
Upstate Privacy Office
Galleries of Syracuse
441 S. Salina St.
Syracuse, NY 13202