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At Upstate Medical University, our primary concern is the health, safety and well-being of our students, staff and community. If you or someone you know has experienced discrimination or harassment, including sexual harassment or violence, you have a right to file a complaint.

Please visit: File a complaint or contact the Office of Institutional Equity at 315-464-9590 or email us at [email protected] to request a consultation or file a complaint.

In addition to the option of filing a complaint with OIE, listed below are resources offered on campus as well as off campus and in our community that may be useful to those who have experienced or witnessed discrimination, harassment, sexual harassment, or sexual violence.

For an emergency on campus, please call University Police at 4-4000 or dial 911.

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Sexual Misconduct Resources

Vera House

24-hour crisis & support line: 315-468-3260

Vera House provides 24-hour telephone support, as well as 24-hour support at Onondaga County hospitals and police stations for victims of sexual abuse, sexual assault or rape.  Vera House is a confidential recourse, and will not report information to college officials without your permission, except for in extreme circumstances, such as a health and/or safety emergency.

723 James Street, Syracuse, NY 13203
Phone: 315-425-0818
TTY for deaf community: 315-484-7263
Email: [email protected]

New York State Hotline for Sexual Assault and Domestic Violence


This free, confidential hotline is answered 24/7 by trained victim advocates who can provide you with information and crisis counseling on the phone.


New York State Police Campus Sexual Assault Victims Unit

Non-emergency, toll free hotline to report Campus Sexual Violence to the New York State Police.

Phone: 1-844-845-7269


Medical Assistance

SUNY Upstate Student Health Services: 315-464-5470 (SUNY students only)

Upstate ED is a NYS Designated SAFE program and has SANE (Sexual Assault Nurse Examiners) services: 750 East Adams Street, Syracuse NY 13210
Phone 315-883-5617

Emergency Care

Emergency care is available at the University Hospital Emergency Department. Identify yourself as an Upstate student and notify the Student Health Office the next business day. Your health insurance will be billed for Emergency Department charges.

Urgent Care

Urgent care services (when Student Health is closed) are available locally through WellNow Urgent Care Centers. Your health insurance will be billed for urgent care charges.

Note that medical office and insurance billing practices may reveal information to the insurance policyholder, including medication and/or examinations paid for or administered. The New York State Office of Victim Services may be able to assist in compensating victims/survivors for health care and counseling services, including emergency compensation. More information may be found here: https://ovs.ny.gov/sites/default/files/brochure/ovs-rights-cv-booklet-5-17.doc, or by calling 1-800-247-8035. Options are explained here: https://ovs.ny.gov/help-crime-victims

Law Enforcement Resources

Upstate University Police (UPD)

Phone: 315-464-4000 
Safety Escort Downtown - 315-464-4000 or 4-4000
Safety Escort Community - 315-492-5511 or 5511
Submit an anonymous tip to UPD: https://www.upstate.edu/victimresources/intra/tip-form.php

Syracuse Police Department

Emergency: 911
Non-Emergency: 315-442-5111
Abused Persons Unit - 315-435-3016

New York State Police

Emergency: 911
24-hour hotline to report sexual assault on a NY college campus: 1-844-845-7269

Crisis Prevention Services

Many of these services are available 24 hours a day, 7 days a week. Callers can connect free of charge to the phone hotlines and will be directed to local agencies in their area. Individuals can also connect with trained hotline staff online through a secure chat messaging system.

New York State Police-Campus Sexual Assault Victim Unit

Call 1-844-845-7269 to report a sexual assault, dating violence, domestic violence or stalking within a NYS college campus.

New York State Coalition Against Sexual Assault

NYSCASA’s mission is to end all forms of sexual violence and exploitation, and to address the impacts of sexual assault.

New York State Anti Violence Project
24 hour hotline, provide direct client services to LGBTQ & HIV-affected survivors of all forms of violence, including hate violence, IPV, and sexual violence.
Phone: (212) 714-1141

New York State Office of Victim Services
Provides information on custody status of perpetrators.
Phone: (844) 845-7269

National Sexual Assault Hotline (RAINN)
Phone: 1-800-656-HOPE(4673)

National Suicide Prevention Lifeline
Phone: 1-800-273-TALK(8255) or Dial 988

The National Domestic Violence Hotline
Phone: 1-800-799-7233
TTY: 1-800-787-3224
Text: START to 88788

Crisis Text Line
Text HOME to 741741

Love is Respect
Phone: 1-866-331-9474
TTY: 1-866-331-8453
Text: LOVEIS to 22522

The Trevor Project
National organization providing crisis intervention and suicide prevention services to LGBTQ+ young people.

Phone: 1-866-488-7386
Text START to 678678

Break the Cycle
Break the Cycle is a national agency that provides comprehensive dating abuse prevention programs exclusively for young people based on the belief that “everyone has the right to a safe and healthy relationship and work every day to make that right into a reality.”

One Love Foundation
One Love Foundation is a national resource to end relationship violence through education and technology. Check out their mobile app for relationship self-test or call them at:
Phone: (410) 825-0994

Stalking Resource Center
“Offers advocates, criminal justice professionals, and victims with specific tips and information on responding to stalking.”

Joyful Heart Foundation
The Joyful Heart Foundation fosters education among community members concerned about issues of sexual assault, domestic violence and child abuse. “Such a community, empowered with knowledge, courage and compassion, can support survivors of this violence and engage in an open dialogue about how to collaboratively end the cycle of violence and abuse.”
Email: [email protected]

On-Campus Safety Services (all individuals)

Upstate University Police (UPD)

Phone: 315-464-4000
Safety Escort Downtown: 315-464-4000 or 4-4000
Safety Escort Community: 315-492-5511 or 5511
Telecommunications services (464-5444) services (phone number change and tracing of calls from off campus if available) (for on campus students only)

Confidential phone and directory information option through Registrar (464-4604) (SUNY students only)

Safe housing (guest room, if available/exists on your campus) (SUNY students only)

Counseling and Support Services

Student Services:

Student Counseling Center - Upstate Medical University (for Students only)

Psychiatry & Behavioral Sciences TU4
1st Floor,
719 Harrison Street
Syracuse, NY 13210
Map & directions
Phone: 315 464-3120 ext. 6
Fax: 315 464-3163
Hours: Monday-Friday 8:30 am- 4:30 pm

Employee Support Services:

Employee Assistance Program (EAP)

The Employee Assistance Program and Upstate Medical University is a program to assist employees in identifying and resolving personal, family and workplace problems so they can live healthier and more productive lives. email: https://www.upstate.edu/eap/

Clinician Peer Support Program of Central New York

Confidential peer support is available for physicians, advanced practice clinicians, nurses, residents, behavioral health clinicians, and respiratory therapists.

Email: https://[email protected] or call (607)547-3244

Medical Society Of New York Peer to Peer Program

MSNY provides a program that connects Physicians with a Peer to talk about life stressors. Trained Individuals offer support, empathy and perspective. email: https://[email protected]

Confidential Resources

Employee Assistance Program (EAP)

The Employee Assistance Program and Upstate Medical University is a program to assist employees in identifying and resolving personal, family and workplace problems so they can live healthier and more productive lives. email: https://www.upstate.edu/eap/

Student Health Services

SUNY Upstate Employee and Student Health Services:

Downtown Campus: 

Jacobsen Hall
4th Fl.
175 Elizabeth Blackwell Street
Syracuse, NY 13210
Google Maps & Directions
Phone: 315 464-4260
Fax: 315 464-5471

Hours: Mon.-Fri., 7:30am-5pm


Community Campus

Upstate Community Hospital
4900 Broad Road
Syracuse, NY 13215
Google Maps & Directions
Phone: 315 492-5624
Fax: 315 492-5117

Hours: Mon.-Fri., 7:00am-3:30pm

Student Counseling Center

Psychiatry & Behavioral Sciences TU4
1st Floor
719 Harrison Street
Syracuse, NY 13210
Google Maps & Directions
Phone: 315 464-3138
Fax: 315 464-3163
Hours: Monday-Friday 8:30 am- 4:30 pm