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Virtual Emergency Department Visits

Virtual Emergency Room Visits

Call 315-464-5577 to make a telehealth video appointment.

If you are an Upstate patient with an established MyChart account, you may schedule an appointment using the MyChart patient portal.


See a board-certified emergency medicine physician from the privacy of your home via smartphone or computer

Upstate Emergency Medicine is now offering enhanced medical access to Emergency Medicine physicans via telemergency medicine telehealth video visits.

Patients with life-threatening emergencies should call 911 or go immediately to the nearest Emergency Room. But patients with less emergent issues and conditions are eligible for same day, telemergency medicine telehealth visits.

These visits allow a patient to speak with one of our board-certified providers, live and face to face, from the privacy and safety of your own home.

Utilizing the doxy.me telemedicine app, providers can speak with patients via smartphone, tablet, or through a home computer with a camera. These visits are available to both new and existing patients of all ages. 

Conditions treated include, but are not limited to:

  • coughs
  • colds
  • minor cuts
  • scrapes and sprains
  • seasonal allergies
  • prescription medication refills
  • minor infections

No referral is necessary and all insurances are accepted. Appointments are available Monday through Friday, from 9 a.m. - noon and 1 p.m. - 5 p.m.