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Virtual Emergency Department Visits

Virtual Emergency Room Visits


See a board-certified emergency medicine physician from the privacy of your home via smartphone or computer

Upstate Emergency Medicine is now offering enhanced medical access to Emergency Medicine physicians via telemergency medicine telehealth video visits.

Patients with life-threatening emergencies should call 911 or go immediately to the nearest Emergency Room. But patients with less emergent issues and conditions are eligible for same day, telemergency medicine telehealth visits.

These visits allow a patient to speak with one of our board-certified providers, live and face to face, from the privacy and safety of your own home.

Utilizing the doxy.me telemedicine app, providers can speak with patients via smartphone, tablet, or through a home computer with a camera. These visits are available to both new and existing patients of all ages. 

Conditions we commonly treat:

  • Infections: fever, cough, colds, UTI and flu
  • Upset stomach: diarrhea, constipation, nausea and vomiting
  • Minor injuries: scrapes, sprains and contusions
  • Skin problems: rashes, allergic reactions, and minor skin infections
  • Eye issues: eye infections / irritations
  • COVID-19 concerns
  • Medication issues

No referral is necessary and all insurances are accepted.

Appointments are available seven days per week from 1 p.m. - 9 p.m.