As a community, we can fight this disease together
Upstate Public Health Hotline315-464-3979
Free COVID-19 Treatment Hotline
NYS Department of Health launched a new free hotline for those who test positive for COVID. All New Yorkers outside of New York City, regardless of income or health insurance coverage who test COVID-19 positive, are eligible to be evaluated for treatment by calling the 24-hour hotline 888-TREAT-NY (888-873-2869) or completing an evaluation at the NYS COVID-19 ExpressCare Therapeutics Access website, which includes a telemedicine visit. New York City residents should call 212-COVID-19.
Coronavirus, and Covid-19, the illness it causes, is a respiratory disease that spreads rapidly. People may be sick with the virus for 1-14 days before developing symptoms.
Symptoms of Covid-19 include fever, fatigue, and signs of respiratory illness, such as cough or shortness of breath. If you have these symptoms or if you’ve had direct contact with someone who has tested positive for the coronavirus, you may use our assessment tool to determine your risk.
If you suspect you have been exposed or are not feeling well, please contact your primary care provider. You can seek out a community testing site. Do not go to work, the store or other public places.
Two COVID-19 vaccines have been approved by the FDA and the State of New York is making it available in a phased roll out. To learn when you may become eligible, please visit the state COVID site at https://covid19vaccine.health.ny.gov/
The coronavirus spreads when droplets from an infected person’s cough or sneeze is shared with another person. This could be when a person touches a surface or object that has the virus on it, then touches their eyes, nose, or mouth. It is not certain how long the virus that causes COVID-19 survives on surfaces, but studies suggest it could be a few hours or up to several days.
Older people, and people with other medical conditions (such as asthma, diabetes, or heart disease), may be more vulnerable to becoming severely ill.