[Skip to Content]

Nursing Case Management

This is an online course for nurses and other professionals who work directly with patients and coordinate their healthcare activities.


  • None
  • Space is limited to 20 students
  • This course is offered in both the fall and spring semester.
  • Apply by March 1 for Fall
  • Apply by June 1 for Spring

Credits & Cost

  • 3 Credit Hours
  • Also qualifies for 45 CMSA or ANA continuing education credits at no extra charge to student.
  • The cost of the 3-credit course is based on the SUNY master's level rate.
  • This course is eligible for employer and union tuition reimbursement plans.

Faculty: Louise Pernisi RN, MS, CNS, CCM, CDMS

Ms. Pernisi has a BS in Nursing from SUNY Buffalo, and an MS in Nursing with a Minor in Education from SUNY Upstate Medical University. She served in the United States Army Nurse Corps and has clinical experience in orthopedics, emergency room and intensive care nursing. She has over 13 years experience as a medical case manager, with certifications as a CCM (Certified Case Manager) and CDMS (Certified Disability Management Specialist).

Program Description

This 3-credit course introduces the student to the role of the professional nurse as case manager. The history, role and standards of case management will be examined. Practice issues including case management process, models of care, functions and practice settings are emphasized. An overview of legal and ethical issues impacting case management will be addressed. The major insurance types will be analyzed for their impact on clinical practice. Contemporary topics related to case management such as utilization review and national certification options are discussed as well. Content is suitable as a review for national certification exams.

At the completion of this course, the student will be able to:

  1. Discuss the history and standards of practice for the case manager role.
  2. Describe the process of case management assessment.
  3. Describe the models of case management practice.
  4. Examine the roles and functions of the case manager in the healthcare setting.
  5. Discuss the legal and ethical issues related to the case manager role.
  6. Analyze the major insurance types and their impact on case manager practice.
  7. Describe the process of case manager utilization review.
  8. Explore the case manager organizations, and their guidelines for obtaining national certification.
  9. Interpret the professional case management role including best practices, professional accountability and the importance of communication.

Who Should Attend?

The course is designed for nurses currently practicing as a case manager or those interested in doing so. Content is also suitable for social workers, vocational counselors and other professionals who practice as case managers.

May be taken:

  • As a non-matriculated student
  • By SUNY nursing graduate students as an elective
  • By SUNY undergraduate students with permission of their advisor