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Case Management

Case Management at Community Hospital
Upstate Community Hospital
4900 Broad Road
Syracuse, NY 13215
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Phone: 315 492-7180

The case management department is staffed by registered professional nurses and social workers. Each patient at Upstate Community Hospital has a dedicated team comprised of one nurse and one social worker.

Together, the case management team works to:

  • Facilitate patients' safe and timely discharges.
  • Promote quality and cost effective outcomes
  • Collaborate with the patient, family doctors and nurses to facilitate timely, safe discharges.

The team of social workers is available to assist patients with:

  • Adoptions
  • Advance directives
  • Chemical dependency
  • Child abuse/neglect
  • Domestic violence
  • Elder abuse
  • Hospice/end of life care
  • Mental health issues

We encourage patients and their families to participate and cooperate with the case management staff as they facilitate a safe patient discharge.