Upstate Community Hospital
4900 Broad Road
Syracuse, NY 13215
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Phone: 315 492-7180
The case management department is staffed by registered professional nurses and social workers. Each patient at Upstate Community Hospital has a dedicated team comprised of one nurse and one social worker.
Together, the case management team works to:
- Facilitate patients' safe and timely discharges.
- Promote quality and cost effective outcomes
- Collaborate with the patient, family doctors and nurses to facilitate timely, safe discharges.
The team of social workers is available to assist patients with:
- Advance directives
- Chemical dependency
- Child abuse/neglect
- Domestic violence
- Elder abuse
- Hospice/end of life care
- Mental health issues
We encourage patients and their families to participate and cooperate with the case management staff as they facilitate a safe patient discharge.