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Patients and Families

Patients & Families

At the Community location of Upstate University Hospital, we are a nationally recognized health care facility that offers a comprehensive range of services, including medical and surgical care, emergency services, intensive care, acute rehabilitation and inpatient psychiatric care.

Our philosophy is centered around meeting and exceeding the needs of our patients and their family members. Browse through this site for information regarding your hospital stay, and the support and services available to you.

Contact Information

Hospital Operator: 315-492-5011
Patient Information: 315-492-5000
View a complete list of important phone numbers

Emergency Departments and Urgent Care

Upstate University Hospital offers emergency services at two locations, both covered by the same medical staff. Additionally, Upstate offers extra specialities in emergency care—for pediatrics at our downtown location, and for seniors at Upstate Community Hospital.