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Learn about visitor restrictions at all Upstate Hospitals

Directions & Parking

Upstate Community Hospital is located on Broad Road, near the intersection of West Seneca Turnpike (Route 173), on Onondaga Hill.


The Parking Garage is located at the end of the main campus road. After coming off Broad Road, continue on the campus until you see the parking booths where you will find the entrance to the garage. The height clearance for the Parking Garage is six feet, eight inches. If your vehicle is higher, please stop at the booth and the attendant will direct you to an area where you can park your vehicle.

Elevators and handicap parking spaces are located on every level of the garage. Reduced daily parking rates are available for stays longer than four hours. Reduced parking stickers can be obtained at the parking office located in room 1801 of University Hospital Downtown. The stickers and weekly parking passes are available in the parking booth. The stickers will reduce the daily parking rate to $6. Anything under a $6 fee will be paid by the parker.

Weekly Passes

Weekly parking passes are available at the Parking Office for patients and family members. The fee is $32.40 (includes tax) plus a $10 deposit for an access card. The $10 is refunded when the access card is returned. Financial assistance may be available for those who cannot afford the normal parking rate. Financial assistance is based on providing an acceptable proof of financial need (example: a Medicaid card).

Rates are posted at both the entrance and exits of the garage. The first half hour is free. The parking office and parking booths will accept cash, checks and credit or debit cards. Please note that American Express is not accepted.

The booth is not attended after 10 pm. After 10 pm please buzz the intercom for University Police to raise the gates.

The open surface lots are permit parking for staff of the hospital. No visitor parking is allowed in those areas.

Parking Information

For any other parking questions, please call the Parking Office at 315-492-5017.
Hours: M-F, 7:30 am -4 pm.
Location: Hospital basement, Room 213.
When the parking booth is closed, call 315-492-5802 for parking information.