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Patient & Family Advisory Committee

Become a Member

If you are a current or former patient or family member interested in helping us improve the patient experience, please download our application.

For more information, please contact:
Chris Benton
Social Media & Events Coordinator
Email: [email protected]
Phone: 315 474-3987


The UCC Patient & Family Advisory Committee is comprised of current and former patients, family members, and Upstate staff with a common goal of improving the patient experience by developing, supporting, and implementing initiatives in advocacy, education, navigation, and resource development which complement their medical care.

Core Values

  • Compassion - offer empathy and understanding to patients through our shared experiences.
  • Empowerment - give patients and families an outlet for their ideas and input in an effort to improve the patient experience through actionable initiatives
  • Knowledge - seek out resources that allow for the most current research and methodology and help to distribute said information
  • Collaboration - facilitate, build, and grow affiliations with the medical community, government, non-profit sector, and general community in any way that strengthens the framework of our patient experience

Current Initiatives

  • Patient education and access to resources
  • Creation of patient support groups
  • Patient to patient mentor programs
  • Survey development for strategic and program development
  • Assisting awareness campaigns and events