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What you can expect from your Upstate Simulation Team

We will:

  • Provide an immersive simulation template guide with an exemplar scenario to help you with the design process

  • Co-develop and provide feedback to help you write clear, measurable, & achievable learning objectives related to simulation design

  • Co-develop and provide input on simulation modalities and task alignment related to your simulation event design

  • Pilot and dry run your immersive cases before “go-live” to help further refine objectives and outcomes

We're here to:

  • Co-debrief simulation events to help facilitators through the debriefing process

  • “Debrief the debriefer” to help facilitators novice to experienced build and strengthen skills

  • Coordinate necessary resources to help meet your learning objectives, including reviewing task training equipment with the Lead Simulation Instructor, set-up of simulation rooms, manikins, and AV system

We offer:

Classroom-based workshops focused on:
  • Simulation Learning Strategies
  • Pre-briefing and psychological safety
  • Objective writing and case development
  • Debriefing and giving effective feedback

Request Forms & Standardized Patient Resources

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Policies and Procedure Manual

Roles and Responsibilities


Lead Simulation Instructor


We ask that simulation instructors follow procedures, as determined by Upstate Simulation Staff, to ensure quality simulation activities that are consistent with best standards of practice for healthcare simulation.

  • Upstate Simulation staff will assist Instructors in fulfilling the responsibilities above including meeting best practices for healthcare simulation and following the center's policies and procedures.

What you can expect from your Upstate Simulation Center Staff

  1. Co-develop and edit immersive simulation cases with Lead Simulation Instructor
    • Co-create learning objectives
  2. Provide instructor training opportunities
    • Debriefing and giving effective feedback
    • Pre-briefing
    • Psychological Safety
    • Objective writing and case development
  1. Arrange dry runs with your instructors for new cases and provide recommendations before ‘live’ student sessions.
  1. Coordinate necessary resources to support learning objectives, including reviewing task training equipment with Lead Simulation Instructor, set-up of simulation rooms, manikins, and AV
  2. Create post-session surveys to garner qualitative and quantitative learner feedback.   (example: SET-M).
  3. Faculty development with “debriefing the debriefer” following immersive sessions to strengthen facilitator skills and increase confidence.


Project Proposal Scheduling Diagram

Our goal is to provide you with optimized services. To help ensure your event is a success, please read and consider the following guidelines:

  1. Simulation Priority Scheduling occurs two times per year.
    • November 1 Deadline: For all sessions held from January 1-May
    • April 1 Deadline: For all sessions held from June1-December 31
  2. All requests submitted by the deadlines will be reviewed in aggregate. Notifications regarding consultation meetings and confirmations will be sent out 2-3 weeks after the deadline.
    • Requests received after deadlines will be scheduled based on space and resource availability.
  3. New cases and scenario development require a minimum of 3 months lead time to plan, build, prep, pilot, and finalize in advance of implementation with learners
  4. Activities beyond regular business hours (8:30 a.m. to 5:00 p.m. Monday through Friday) will require prior approval and are subject to resource availability.

All scheduling requests must be submitted using the form found below. Email requests will not be accepted. 

Important information for Requestors:

  • The Simulation Center team offers curriculum development support, scenario templates, and sample assessment surveys.
  • All new programs will begin with an initial consultation meeting to ensure we can best meet your needs.
  • All instructors scheduled to lead sessions at the Center for the first time must complete an orientation session prior to their scheduled simulation activity. Requests for instructor orientation appointments can be included in the simulation project request form. Orientation appointments might review simulation best practices for pre-briefing and debriefing, psychology safety, and proper use of requested equipment.
  • The amount of time needed to plan a successful simulation session can vary depending on the complexity of the event and other factors.  Please be sure to allow for sufficient time to develop your session(s).
    • New cases and scenario development require a minimum of 3 months lead time to plan, build, prep, pilot, and finalize in advance of implementation with learners


  1. For procedural skills and immersive simulation requests.

    Fill out this form:

    Simulation Project Request Form

  2. For requests pertaining to the following items:
    • COM student interest groups
    • Haptics task trainers pre-approved for use by Residents, Fellows, or Attendings
    • Marketing/Media
    • If you are unsure of your needs and want to schedule an exploratory meeting before completing a project request form.

      University Simulation Scheduling Request

Tour Request Form

Thank you for your interest in a tour of the UMU Simulation Center. Please take the following into consideration:

  • Tours should not be submitted more than 45 days in advance to ensure course instructors have adequate time to schedule learning sessions.
  • Tours guided by Center staff will be very limited and will only be conducted when active courses are not scheduled.
  • One-week advance notice is preferred for large groups. Please note that the preferred group size per tour should not exceed 20 people. In some cases, we will recommend splitting a larger group into smaller groups to ensure the best possible experience for tour participants.
  • Admission-related tours will only be scheduled as self-guided tours. More information can be found in the request form.
  • Once the tour is reserved, you will receive a final email confirming all details. Please note that we will do our best to accommodate your tour but we cannot guarantee availability due to the course and staff schedules.
  • The Simulation staff will respond to your request within ten business days to determine availability.

If you are interested in scheduling a tour, please fill out our Tour Request Form.


Standardized/Simulated Patient (SP) Frequently Asked Questions

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How can I become a Standardized/Simulated Patient?

  1. Complete the online form here: https://redcap.link/SP
  2. Once applications have been reviewed, candidates will be invited to participate in an SP Interview Day via email.


What is a Standardized or Simulated Patient?

Standardized or Simulated Patients (SPs) are ordinary individuals trained to realistically simulate medical conditions for educational purposes. They come from diverse backgrounds, representing various demographics. As members of the simulation educational team, SPs convincingly emulate real patients in both appearance and behavior. Through specialized training, they accurately and consistently portray the personal history, physical findings, and personality traits of a patient in a standardized manner.

SPs play a crucial role in helping medical learners practice interacting with patients. If you're interested in a program that enhances your ability to portray a patient realistically and provides opportunities to assess and coach healthcare learners at all levels, consider joining our simulation team. SPs work under the guidance of faculty members to support the medical learning objectives of educational sessions.

What are the basic requirements to be an Standardized/Simulated Patient?

While some SPs have a background in acting, healthcare, or education that is not a requirement. Regardless of your previous training, you are representing a member of the community and we welcome a diverse range of individuals!

Basic Requirements:

  • Punctuality, Reliability, and Flexibility are essential.
  • You must have daytime availability, preferably large blocks of time available from Monday-Friday between the hours of 7:00am and 5:30pm.
  • Have strong interpersonal skills and ability to communicate articulately.
  • Basic computer skills: Have a personal email account to access initial program correspondence, and have working familiarity with basic internet applications.
  • Be willing to wear a hospital gown with only undergarments underneath (as you would at a clinic visit), during simulation of clinical encounters with healthcare learners
  • Be willing to be physically examined (at the very basic - heart, lung and abdominal exams as you would expect at a clinic visit)
  • Excellent memorization and recall skills, acting experience is not required.
  • Exhibit appropriate personal appearance, hygiene and professional behavior when acting as a representative of the Standardized Patient Program
  • Observe case/learner confidentiality and conduct oneself in a respectful manner in the diverse and inclusive SP community
  • Authorized to work in U.S.A.

What does the job entail? How does a Standardized/Simulated Patient know what to say and do?

Each session held requires a training session where an SP learns the case and script, this includes information like the patients chief complaint or medical symptoms, background history and a physical exam information.

During an SP encounter, an SP undergos a patient interview and noninvasive physical examination by a learner.  You will never be asked to undergo a breast, pelvic, or rectal or genital exam. Things that might be done include, but are not limited to, having your eyes and ears looked in, and your hear examined through touch and listening with a stethoscope.

The learners include a wide range of healthcare professionals from nursing, physical therapy, physcian assistants, medical school, social work, and residents.

An SP is usually dressed in a hospital gown with full coverage undergarments. In addition to case portrayal, SPs complete checklists to help assess learners clinical skills, communication skills, and at times provide brief verbal feedback to learners.

How many hours can an SP work?

This is a part time/per diem job, not elligble for benefits. SPs are hired as temp workers for specific projects based on program needs. Candidates must be willing to work a variable shift between the hours of 7:00am and 6:00pm to work a flexible schedule. Work days consist of both half day and full day programs.

Will I need to be undressed?

Most of our encounters require SPs to be in hospital gowns.

SPs always wear appropriate underwear or shorts and socks for warmth. Female SPs always wear a bra.  When possible, we provide you with a robe to wear, or invite you to bring your own to use while you are not being examined.  

We train you in appropriate draping so you can protect your modesty while being examined. If you are not comfortable appearing in a hospital gown, let us know and we will only contact you for cases that do not require wearing a gown.

SP physical exams do NOT include breast exams, pelvic exams, genital/rectal exams or other “sensitive” exams. Only specially trained SPs assist in the teaching of these sensitive exams.

Will my performance be videotaped?

Most encounters are videotaped and kept on a secure server. Members of Actor's unions (AEA, SAG, AFTRA) should know that there is usually no conflict with union rules, as tapes are for educational purposes only.  Many other programs, such as those done in small groups, are not videotaped.