Joint Commission Reporting

Q: Can employees report quality or safety issues to Joint Commission?

A: Yes, anyone can report a quality or safety issue to the Joint Commission. It is hoped that employees would first communicate the issue to their supervisor and/or administrator so that corrective action could be taken before reporting to Joint Commission.  We have an internal Patient Safety HOTLINE that you can call to Report Safety Concerns: 464-7233 (4-SAFE). Joint Commission forbids accredited organizations from taking retaliatory actions against employees reporting quality of care concerns to Joint Commission. 

Contact Joint Commission

E-mail: complaint@jointcommission.org
Fax: 630 792-5636 Office of Quality Monitoring ;
Mail:

Office of Quality Monitoring
Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181

Phone: 800 994-6610

Please NOTE: The Joint Commission does not address individual billing issues and payment disputes.

Internal Patient Safety HOTLINE

Call to Report Safety Concerns: 315 464-7233 (4-SAFE)