Employee Q & A

A: Yes anyone can report a quality or safety issue to Joint Commission. It is hoped that employees would first communicate the issue to their supervisor and/or administrator so that corrective action could be taken before reporting to JCAHO.  We have an internal Patient Safety HOTLINE that you can call to Report Safety Concerns: 464-7233 (4-SAFE). Joint Commission forbids accredited organizations from taking retaliatory actions against employees reporting quality of care concerns to Joint Commission. 

You can contact the Joint Commission by one of the following ways:

E-mail: complaint@jointcommission.org
Fax: 630 792-5636 Office of Quality Monitoring ;
Mail:

Office of Quality Monitoring
Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181

Phone: 800 994-6610

Please NOTE: The Joint Commission does not address individual billing issues and payment disputes.