Upstate University Hospital
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What We Do

Patient Relations will:

  • Speak with your physician
  • Speak with your nurse
  • Speak with physician administrators, nursing administrators and/or hospital administrators
  • Arrange a family meeting for patients, their family members and members of the clinical team responsible for your care
  • Answer questions regarding hospital policies, practices and procedures
  • Assist you with parking issues
  • Assist patient, families and visitors who are disabled in obtaining services
  • Assist in obtaining social services, case management and/or pastoral care
  • Assist you with issues of lost property

For assistance in any of these areas, please contact the Patient Relations Department at 315 464-5597.

750 East Adams Street
Syracuse, NY 13210-1834
Phone: 315 464-5540
Toll Free: 877 464-5540