Billing/Insurance
Need Financial Assistance?
If you do not have adequate health insurance or do not have any insurance, you may seek assistance from our Financial Assistance Program (FAP) by calling 315-464-5026. Please contact FAP as soon as you think you may need assistance.
Hours of Operation: Monday-Friday 8 am–4:30 pm
HMO Insurances
University Hospital participates with a number of HMO insurance plans. Participation status may change with companies, so please contact your carrier to verify the agreement and determine if authorization is required.
Managed care programs may dictate where their members receive care and they often require preauthorization for specialized services. If the plan does not authorize treatment at University Hospital you will be billed for charges.
Copayments
We make every effort to collect copayments at the time service is rendered. Copayments are specified in your contract. If you are unable to make payment, you will be given an opportunity to make financial arrangements.
Additional Bills
University Hospital bills for its staff services and operating expenses.
In addition, you may receive bills for physician services and/or lab and radiology services depending on your treatment. Ambulatory surgery patients will receive a bill for anesthesia.
Discussion with Registration personnel concerning your insurance benefits will reflect authorization/coverage for the hospital portion of the bill, not for any other services rendered at the Hospital.
Please direct your inquiries regarding
these additional bills to the appropriate offices:
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Office
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Number
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Critical Care
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464-2254
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MedBest Medical Management
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446-2000
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University Anesthesia
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469-1130
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University Pathology
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464-6860
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University Radiology
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464-5660
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Family Health Plus
Family Health Plus is a public health insurance program for persons between the ages of 19 and 64 who do not have health insurance benefits and do not qualify for Medicaid.
Family Health Plus provides comprehensive health insurance coverage to adults with limited income who are residents of New York State and are United States citizens who qualify under various immigration categories.
Inpatient and outpatient hospital care, emergency room care, prescriptions and routine doctor visits are some of the many services covered and there is no cost to participate.
Child Health Plus
Child Health Plus is a free or low cost health insurance program funded by New York State to help families provide health insurance for their children. Families may qualify even if the parents are working. Coverage is available through many different plans.
The cost of coverage is based on your family income. Child Health Plus insurance is also available at reasonable rates for families with higher incomes.
For more information on Family Health Plus or Child Health Plus Fees, participating providers, application forms or any questions, please contact:
Patient Financial Resource Center
(315) 464-5026
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