About the Center

24 hours a day? 365 days a year, we are available to both health care professionals and the general public.

What is the Upstate New York Poison Center?

  • Poison Emergency Telephone Management
  • Poison Information Resources
  • Public Education
  • Professional Education
  • Research and Data Collection

Who will answer my call?

Every Caller Receives Professional Expert Service

  • Calls are answered by Specialists in Poison Information (SPIs), registered nurses trained in toxicology
  • Specialists provide the most efficient and up-to-date poison information available
  • Physicians and toxicologists are on-call 24 hours a day for consultation purposes
  • Other specialists are available for consultation

How Do We Help?

Each year our center receives over 70,000 calls from health care providers, 911 operators, hospitals, industry, schools, and the general public in our 54 county service area. Of these calls:

  • 85% are unintentional poisonings
  • 62% involve children under age 5
  • 26% are for information only
  • AND, most importantly, 82% can be managed over the phone and do not require a visit to a doctor and/or a hospital

Why Centralized Service?

Poison Centers save money while saving lives. Research conducted by the US Department of Health and Human Services and its National Center for Disease Control has concluded that

  • For every $1 spent on poison centers, $84 in medical costs are saved
  • The average cost to the health care system of a poisoning exposure call is $31.28, while the average cost, if other parts of the medical system are involved in a poisoning emergency, is $932

We're only a Phone Call away! 1-800-222-1222 Program Your Cell With The Number Today.

Our Mission

The Upstate New York Poison Center assists the medical community and general public with poison emergencies by providing state of the art management expertise.

Combining compassionate patient care, with education, research and community outreach, the staff of the UNYPC confirms its commitment to excellence through a dedication to wellness.


The Upstate New York Poison Center is dedicated to reducing the number, cost, and severity of poisonings within its designated 54 county service area as mandated by New York State Law.


1957 CNYPCC established as one of the first in the nation.

1987 designated as a NYS Regional Poison Center

1996 accredited nationally as a Certified Poison Control Center.

2006 Changed Name to Upstate New York Poison Center. Added Drug Information Line Services.

2011 Upstate New York Poison Center Expanded its call coverage services from 34 to 54 counties in NYS.