The Upstate Courier Services department provides secure, reliable, and timely transportation of laboratory specimens, supplies, documents, pharmaceuticals, and critical patient care items for Upstate Medical University practice sites.
Dispatch: M-F 07:30 to 16:00
Couriers: M-F 08:00 to 18:00 Saturday from 10:00 to 13:30
Courier Dispatch: 464-5227
The Courier Dispatch line is answered 24/7. Calls received in the evening, overnight, or on weekends and holidays are handled by the Core Laboratory staff.
Our couriers provide pickup and delivery for hospitals, clinics, physicians' offices and most UMU departments within Onondaga County. We utilize outside courier companies for long distance trips. These companies have been thoroughly vetted to ensure that our customers are always receiving professional, reliable service.
Our location listing shows the offices with scheduled, daily service as well as our Will-Call coverage areas.
Items to be picked up at University Hospital Downtown or Community Campus should be taken to the drop-off point.
University Hospital Downtown:
University Hospital Community Campus:
Health Information Management (HIM) office, room 1372