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Welcome to Nursing Business Operations

It is Nursing Business Operations (NBO) mission to efficiently and accurately support the Nursing Department in the areas of position control, staffing planning, reporting, Kronos scheduling, Optilink nursing assignments, licensure maintenance reminders, and Temporary Agency staffing support.

The focus of the department is to ensure position control within the Nursing Department while monitoring resource utilization in order to meet patient care requirements. NBO maintains continuous staffing oversight that includes the development of staffing plans and unit personnel budgets.


Contact Information: nbo_admin@upstate.edu
Main Phone: 315 464-4420


NBO TeamPictured from left to right, top to bottom:  Carrie Snyder (Administrative Assistant), Kylee Deese (Manager), Mary Watson (Office Assistant), Jamie Waterstripe (Travel Coordinator), Gwynne Conway (Director), Jamie Stoltz (Nursing Hours Analyst), Becky Hogle (Staff Assistant).