[Skip to Content]

Epic honors Upstate for having one of best EMR implementations

Epic honors Upstate for having one of best EMR implementations

SYRACUSE, N.Y.-- As part of the National Patient Accounting Week celebrations, Epic--Upstate University Hospital’s  electronic medical record management application vendor--presented the hospital’s finance team with its Revenue Cycle MVP award for hospital billing.

The Epic MVP award is presented to organizations that launch its electronic medical record program and achieve both exceptional revenue cycle launches and secure quick stabilization.

“Epic’s high-level revenue cycle management team reviews each organization post-launch and reviews metrics to distinguish which organizations are worthy of the award,” said Douglas Wolf of Epic Implementation Services. “Upstate had a really great install and it is the first of two organizations to receive the honor in 2014.”

On average, two to three organizations are honored with the Revenue Cycle MVP per year. For Upstate, Epic presented the award to applaud Upstate’s achievement of account receivable days, which returned to baseline within five months; charges that exceeded the baseline metric every week since Epic was launched; and cash, which reached 106 percent of cumulative baseline just 29 weeks after the launch.

Upstate University Hospital Chief Financial Officer Stuart Wright accepted the Epic award Oct. 22 and noted that the award reflects tremendous team work.

“The launch of Epic was a success thanks to a talented team involving front-line clinical staff, IT staff, financial and billing staff and everyone in between,” he said. “The award is a testament to the staff’s dedication, hard work and commitment to the organization. My thanks go out to everyone who helped make this a success.”

More than 50 percent of the U.S. population has an electronic medical record in Epic. Based out of Verona, Wis., the company uses a “one patient, one record” approach to gathering and housing a patient’s medical information. The secure, paperless, digital and computerized software system integrates and maintains a patient’s medical profile, or medical history, including medications, illnesses, records of doctor’s office or emergency room visits, and insurance information. Administrative functions such as scheduling, admitting and patient billing are also handled on Epic.

Patients, as well as their health care providers, can access their medical records online from any location to receive a their comprehensive medical profile.

Upstate launched Epic in January 2012 at its clinics, and completed its full installation in this past May, when Upstate’s Community Campus implemented the system across all phases of its care.

Caption: Upstate University Hospital officials display the Epic Revenue Cycle MVP award. From left, are the hospital’s Chief Financial Officer Stuart Wright, IMT Clinical Systems Manager Dan Malay, Manager of Patient Access and Revenue Cycle Carol Maier, and Director of Hospital Information Systems Laurie Roberts.

Top