Upstate News

October 27, 2005
Darryl Geddes 315 464-4828

University Hospital officially opens new lobby, entrance and pedestrian bridge Nov. 2

University Hospital’s new reception area and two-story lobby will be officially opened Nov. 2, after a year of construction and renovations.

The old 1960s style single-floor main entrance that covered 3,780 square feet has been transformed to a spacious 8,705 square foot, two-story environment whose visual and physical elements define hospitality.

The main entrance and Information Center for patients and visitors, located on ground level, features new and expanded stations  for Ambassador Services and patient registration. Also housed on the first floor lobby are the EspressOasis coffee bar, offering an extensive choice of hot and cold coffee beverages as well as soups, sandwiches, bagels, pastries and newspapers; the new Spiritual Care Center; and the hospital’s refurbished chapel.  The Advocates for Upstate Medical University will open its new and expanded gift shop, to be located off the hospital’s main lobby by the end of October. The Advocates has contracted with Lori’s Gift Shops Inc. to manage the shop that will be open daily, including holidays.

A special feature of the main lobby is the display of a bronze plaque that was created in 1964 to commemorate the opening of University Hospital in 1965 and the transfer of the Syracuse Dispensary (see page 5 for related article).

The glass enclosed pedestrian bridge, linking the new garage to the second floor lobby will open by the end of October. The bridge leads staff and visitors to an open staircase and to elevators that link the second floor to the main hospital lobby, and to the new second floor Information Center that features handicapped accessible restrooms and a station for Ambassador Services.

“The reception area and lobby was designed with our patients and visitors in mind,” said Jason Sciarro, University Hospital’s chief operating officer.  ”Our intent was to create a visually attractive environment that allows for an easy and uninterrupted flow of traffic.”

To ensure that University Hospital’s Ambassadors, registrars and public safety officers are focused on serving the needs of patients and visitors, SUNY Upstate staff are encouraged to enter the hospital through the bridge or the outpatient doors. The Adams Street door will be used by select departments.

University Hospital will celebrate the opening of the new reception area and two-story lobby with two events in November.
A reception for community leaders will be held Nov. 2, from 5 to 6:30 p.m. in the main lobby. This event is sponsored by Advocates for Upstate Medical University and the Upstate Medical University Foundation.

University Hospital volunteers will serve cider and donuts to members of the SUNY Upstate community and to hospital visitors, Nov. 3, from 10 a.m. to 5 p.m. and Nov. 4, from 5 to 7 a.m. in honor of the opening of the new two-story lobby and reception area.

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