If You Have Questions or After Hours Emergencies
Because of their operating and clinic schedule, your neurosurgeon may not be present to speak with you immediately when you call with a question or need information. Our office has experienced Primary Spine Practitioners, Nurse Practitioners, Physician Assistants, Registered Nurses and medical secretaries who can answer many of your questions or will relay the message to your neurosurgeon for follow-up. If you have an emergency situation, we can always contact one of the physicians in our group.
Emergencies & after hours calls
If you have an emergency situation after hours or on the weekend, we have neurosurgeons on call 24 hours a day, 7 days a week. If you call the office number you usually use to reach your physician or call 315-464-4470 for physicians at the Upstate office or 315 422-1742 for physicians located at the St Joseph’s office and you will be forwarded to the answering service. The answering service will contact the physician if they determine your call needs immediate action. Remember that the on-call physician may not be your regular physician and may need to ask some detailed questions about your case history so they can assist you.