Making an Appointment

Upstate University Hospital—Transplant Clinic Phone: 315 464-5413

University Health Care Center—Outpatient Renal Clinic Phone: 315 464-3834

University Health Care Center—Stone Clinic Phone (New Patient Referrals): 315 464-5290
Phone (Follow up Patients): 315 464-3834

Outpatient Renal Clinic Appointments: University Dialysis Center (Auburn Location) Phone: 315 464-5290

Outpatient Renal Clinic Appointments: University Dialysis Center (Oswego Location) Phone: 315 464-5290

All patients need to be referred by their physician.

New Patients

All new patients are required to bring all:

  • Available records if not being send by their physician’s office
  • X-rays
  • List of medications
  • Insurance card to their initial visit

New patient consults should be prepared to spend a minimum of 1 hour in the office for an office visit which includes preparation, physician time, and discharge time. Subsequent visits will usually take less time, dependent on whether the patient is scheduled for a diagnostic test on the same day as their appointment.

Cancellations and appointments which must be rescheduled can most efficiently be handled by calling the necessary office.

Emergencies

A physician is available by phone 24 hours a day and is reached through the main phone numbers. When patients call the appropriate phone number, their call will be transferred to the answering service who will relay the message to the on-call physician. The on-call physician or resident will respond to the call as soon as possible for further guidance.

Life-threatening Emergencies

Patients should call 911 for an ambulance to transport them to the nearest hospital or emergency department.

Facilities/Care Locations

University Hospital
University Hospital
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University Health Care Center
University Health Care Center
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University Dialysis Center
University Dialysis Center (UDC)
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