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Contact Us

Welcome to Upstate University Hospital! Members of Medical Staff Services are present at both the Downtown and Community Campus. Please get in touch with us if you have any questions before, during, or after you join us!

Department staff

Beth Erwin

Beth Erwin, CPCS, CPMSM
Director, Medical Staff Services & Quality Project Management

  • Bylaws / Bylaws Committee
  • Medical Staff Policies
  • Medical Executive Committee
  • Quality / Medical Staff projects

Phone: 315-464-8521
Fax: 315-464-8524


Candace Yackel
Administrative Assistant

Phone: 315-464-5733
Fax: 315-464-8524


Nicole Cormier

Nicole Cormier, CPCS

  • Credentials Committee
  • Antibiotic Stewardship Committee
  • Medical Operations Committee
  • Department Quality Assurance 

Phone: 315-492-5553
Fax: 315-464-8524

Erica Bolesh

Erica Bolesh
Onboarding Specialist

  • Onboarding services
  • Department of Emergency Medicine
  • Department of Anesthesiology
  • Department of Radiology

Phone: 315-492-5646

Michelle Endresz

Michelle Endresz
Senior Credentialing Specialist,
Downtown Campus

  • Department of Medicine
  • Department of Geriatrics
  • Find-A-Doc
  • Electronic Death Registry System
  • Website maintenance

Phone: 315-464-8525
Fax: 315-464-8524

Michele Smelkoff

Michele Smelkoff
Assistant to the Director, Downtown Campus

  • Telemedicine document sharing
  • Department of Dental Surgery
  • Department of Neurology
  • Department of Surgery
  • Department of Neurosurgery

Phone: 315-464-5653
Fax: 315-464-8524

Jennifer Courtwright

Jennifer Courtwright
Credentialing Coordinator,
Downtown Campus

  • Expiring documents
  • Preliminary reviews
  • Primary Source verification
  • Delegated Credentialing Audits
  • Department of Pediatrics
  • Department of Radiation Oncology
  • Department of Otolaryngology

Phone: 315-464-5654
Fax: 315-464-8524

Annette Capria


Credentialing Coordinator,
Downtown Campus

  • Department of Pathology
  • Department of Urology
  • Department of OB/GYN
  • Department of Physical Medicine & Rehabilitation
  • Department of Family Medicine Practice

Phone: 315-464-5649

Lisa Persons

Lisa Persons
Credentialing Coordinator,
Community Campus

  • Department of Orthopedics
  • Department of Ophthalmology
  • Department of Psychiatry
  • Department of Radiology (Virtual Radiologists)

Phone: 315-492-5102
Fax: 315-464-8524