Help Desk

IMT Help Desk
Galleries 447 S Salina St Syracuse 13202
447 S Salina St
Syracuse, NY 13202
Map & directions
Phone: 315 464-4115
Hours: Mon-Fri 7am-5:30pm
Email: helpdesk@upstate.edu

The Help Desk is the main point of contact for all computer related services at Upstate Medical University. We work closely with all IMT departments to ensure your requests are handled efficiently and promptly.

Our Sevices

  • Resolution of computer hardware and software problems
  • Guidance in the use of our educational, business and clinical applications
  • User account requests
  • Assistance with value added services such as wireless, remote access and mobile e-mail
  • Purchasing assistance
  • IMT Technician Call Logging