Patient Service Clerk (PSC) Orientation
The Patient Service Clerk orientation is conducted via Staff Ed TV. Complete
details can by clicking on the link below.
The Patient Service Clerk orientation is conducted via Staff Ed TV (SETV).
SETV #390 - Patient Access Services
SETV #391 - Clinical Pathology Services
SETV #392 - Radiology Services
SETV #393 - Clinical Data Services
SETV #394 - Your Role In Customer Service & Communication
SETV #395 - Telephones
SETV #396 - Food & Nutritional Services
SETV #397 - Introduction To Order Transcription, Chart, & Chart Maintenance
Completion Certificate
** Hard copies of the PSC Orientation handbook are also available, email OTD@upstate.edu
to request a copy.
Hard copies of the PSC Orientation handbook can be obtained from OTD at OTD@upstate.edu
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