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July 2009

Annette Lee is this month's Upstate Face

Annette Lee joined Upstate and the Department of Physical Medicine & Rehabilitation Services approximately eight and half years ago. As a Registered Nurse and liaison in PM&R Services, Annette is responsible for coordinating the admissions of patients to PM&R, including insurance authorization through Medicare or private insurances. She also provides patients and family members with tours of the facility, patient and staff education and is responsible for quality data outcomes.

When asked what she enjoys most about her position, Annette replied, “Having the opportunity to see our patients make such improvements when in the hospital and as outpatients is the best part of the job.” She also enjoys the opportunity to interact with patients and working with various members of Upstate, including Case Managers and Nurse Practitioners to ensure our patients get the best possible service.

Outside of work, Annette enjoys spending time with her family, including her husband and two boys, enjoying their boat located in Fair Haven in the summer, cooking during her spare time, and playing golf occasionally when her schedule permits. When asked what she wants people to know about her, Annette expressed that she is happy and enjoys the opportunity to explain the criteria for rehabilitation services at University Hospital to fellow co-workers and patients. These criteria consistently change due to Medicare, as well as private insurances, which have their own set of criteria that need to be met in order for a patient to be admitted to PM&R Services.

Annette, thank you for your commitment to the Department of Physical Medicine & Rehabilitation and dedication to our patients. Your positive attitude and approachability are greatly appreciated!