Ambassador Services

Phone: 315 464-5030
Hours: 7:00 a.m. to 8:00 p.m. (Monday through Friday);
10:00 a.m. to 6:00 p.m. (Saturday and Sunday)

Upstate University Hospital's Ambassadors are trained, uniformed staff members who can provide you and your family with personal attention to make your hospital visit more pleasant. Whether you need help finding your way around the hospital or the Syracuse area, they are here to help. You are not only our patient, you are our guest.

Ambassadors are here to help you with:

  • Wheelchair and escort service
  • Assistance in and out of the hospital
  • Mail & Fax services (including email services)
  • Floral purchases and delivery
  • Parking information
  • Maps of the Syracuse area
  • Hotel information
  • Post office needs
  • Language translation & Interpretation
  • Taxi service
  • Restaurants and reservations
  • Dry cleaning
  • Notary services
  • Courtesy phone for local calls
  • Cellular telephone chargers
  • Information on our wireless network
  • News/copy/federal express service
  • Security paging

We are here for you, just call 464-5030.