Information for Patients and Visitors

Information for Patients and Visitors

patients first

Rest assured that at Upstate University Hospital you or your loved one will receive the best of care.

Our patient and family centered care philosophy is called PATIENTSfirst! and encompasses all aspects of a patient's hospital experience. This philosophy stresses the partnerships between patients, families and healthcare providers. Hallmarks of the concept are greater participation by the patient and family in the planning and delivery of care.

Our goal is to make everyone and everything associated with the hospital more friendly, approachable and accessible to the patient and their family members.