Contact Upstate


Hospital Operator: 315 464-5540 or Toll Free: 1 877 464-5540
Address: 750 E. Adams Street, Syracuse, NY 13210


To contact a patient directly, visit Contact a Patient.


Important phone numbers

Admissions/Registration 315-464-5280
Ambassador Services (front desk and help services) 315-464-5030
Billing 315-464-4320 or 1-800-766-1539
Continuum of Care 315-464-6161 or 1-800-528-5790
Donations - Friend in Deed 315-464-4416
Emergency Department - Adult 315-464-5611
Emergency Department - Pediatric 315-464-5565
Family Resource Center (Upstate Golisano Children's Hospital) 315-464-4410
Financial Assistance 315-464-5026
Food Service (Patient menu assistance) 315-464-4305
Ethics Consultation 315-464-5540
Gift Shop 315-464-4713
Hospital Operator 315-464-5540 or 1-877-464-5540
Hotel Accommodations 315-464-5030
Housekeeping 315-464-6576
Internet Access (WIFI) 315-464-5030
Legal Assistance 315-703-6576
Lost and Found 315-464-4000
MedBest Medical Management 315-464-2000
Medical Records (Clinical Data Services) 315-464-7832
Organ Donation - Finger Lakes Donor Recovery Network 315-428-8500
Palliative Care 315-464-6098
Parking Office 315-464-4801
Parking and Transport Assistance 315-464-5030 or 877-464-5540 (ext. 4-5030) 
Patient Education Videos 315-464-4747
Patient Information 315-464-5158 or 1-877-464-5540
Patient Relations 315-464-5597
Patient Safety Hotline 315-464-SAFE (7233) or 464-7444
Rapid Response Team Dial "0"
Smoking Cessation 1-866-697-8487
Social Work 315-464-6161
Spiritual Care 315-464-4687
Telephone/Television Service (from bedside phone) Ext. 4-6565
University Anesthesia 315-469-1130
University Pathology 315-464-6860
University Police 315-464-4000
University Radiology 315-464-5660
Upstate Connect 315-464 8668 or 1-800-464-8668
Volunteer Services 315-464-5180

* From an in-hospital phone, simply dial the last 5 digits of the phone number

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