Making an Appointment

Appointments are primarily made by physician request for consultation. Self referrals are accepted with proper supporting clinical records or for patients who are interested in a second opinion.

New Patients

Appointments will not be scheduled until we have received the following information:

  • Applicable records, including labs
  • X-rays
  • Patient demographic information, including a copy of the insurance card Patients should bring with them to the first appointment:
  • A list of all medications, including over the counter medications
  • A form of picture ID, eg. a drivers license
  • Their current health insurance card(s) and any drug insurance card
  • The completed history form that was sent in the mail

New patient consults should be prepared to spend a minimum of 1.52 hours in the office for an office visit which includes preparation, physician time, and discharge time. Subsequent visit times will depend on the patients diagnosis and plan of care and this will be discussed with you at the initial visit.

Cancellations and appointments which must be rescheduled can most efficiently be handled by calling the appropriate office:

Regional Oncology Center
750 E. Adams Street
Syracuse, New York 13210
New Appointments: 315 464-4353
Phone: 315 464-8200
Fax: 315 464-8206
Hours of Operation: 8:00 am 5:00 pm, Monday through Thursday
8:00 am 4:30 pm, Friday

University Physicians Hematology/Oncology and Rheumatology
Hill Medical Center
1000 E. Genesee Street
Syracuse, New York 13210
New Patient Appointments: 315 464-4353
Phone: 315 464-2929
Fax: 315 464-2930
Hours of Operation: 8:00 am – 4:30 pm, Monday through Friday

University Physicians Oneida
603 Seneca Street, Suite 2
Oneida, New York 13421
Phone: 315 361-1041
Fax: 315 361-1044
Hours of Operation: 8:00 am – 4:30 pm, Monday through Friday

University Physicians Oswego
140 W. Sixth Street, Suite 110
Oswego, New York 13126
Phone: 315 342-6215
Fax: 315 342-6219
Hours of Operation: 8:00 am – 4:30 pm, Monday through Friday

Hematology/Oncology Academic Office
750 E. Adams Street
ROC 2275
Syracuse, New York 13210
Phone: 315 464-4353
Fax: 315 464-8279
Hours of Operation: 8:00 am – 5:00 pm, Monday through Thursday
8:00 am – 4:30 pm, Friday

Emergencies

A physician is available by phone 24 hours a day and is reached by calling the Regional Oncology Center main phone number at 315-464-8200. When patients call the appropriate phone number, their call will be transferred to the answering service who will relay the message to the on-call physician. The on-call physician or resident will respond to the call as soon as possible for further guidance.

Life-threatening Emergencies

Patients should call 911 for an ambulance to transport them to the nearest hospital or emergency department.